DoubleTree by Hilton Detroit - Dearborn

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We had a very pleasant stay at the DoubleTree by Hilton Dearborn. The hotel was clean, comfortable, and conveniently located for exploring the Detroit area. The staff were friendly and welcoming, and the warm chocolate chip cookie at check-in was a nice touch.

This is Motel, not a hotel.

Staff were not friendly, my reservation was included breakfast, they did nit honored that. We stayed 4 nights, they did not clean the room untill we call for toilet paper and clean towels.

The location was convenient

Night staff management was amazing an d so hospitable it made our stay amazing!

I was in town for a wedding and there was several people that attended the wedding including the bride and groom that had room issues that weren't addressed. Our room was not properly cleaned and there was no sense of urgency. It's just straighten out any issues that we had. I am never staying at a DoubleTree ever again in life.

I had a terrible experience at the double tree hilton-dearborn hotel. I arrived early on May 28th, 2026 around 12:00 p.m., I did an early check in and got charged a $25 fee which was fine. I got a room and went to see it. As I was walking, the property was dirty, the pool was filthy with so much film, and bacteria in it. As soon as I entered the room, it had towels on the floor, the bed not made , wasn't cleaned or touched after the person who was staying there before me. Mind you I was traveling with my husband and 5 yrs old. We got mad, went down and said the room is dirty, they waived the early checkin fee and assigned us to another room, checked out the second room, and found it filthier than the room before. We had a nonrefundable booking thru expedia, but I contacted expedia, and hotel manager to refund my money, we ended up leaving and booked another hotel. This is supposed to be a four star hotel ?! I can't give it any star rating honestly. Don't waste your time here !

Moving forward whenever I visit Detroit I will be staying here. Sade, Sky, and the manager (did not get her name) took such good care of me during my 6 day stay. From the smiles, jokes, shuttle to Walmart for groceries, I never wanted for anything. My room was clean and comfortable.

way out of downtown Pittsburgh

Zero security. People and kids can literally enter any door at any time without key verification. Pool literally had scum on top of the water. Found feces in our bed. Moved rooms only to find out the new room was occupied by other people. Didn’t comp the room which is insane. Only way to get breakfast is if you pay 30 dollars. Place is trash. Stay away at all cost