Facilities & services
Parking (additional charge)Non-smoking throughoutHousekeepingSecured parkingGardenFast check-outKids swimming poolIndoor Swimming poolOutdoor Swimming poolWhere to?
Check-in/out dates
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Guests and rooms
2 adults, 1 room
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Soul Surfers Paradise - GCLR 
8 The EsplanadeSee mapNZ$ --per night
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Top reasons for booking
Close to the beach
The beach is a 500-meter walk from the hotel
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Restaurant
Fitness center
Sauna
Exploring the area
Nerang Train Station, 7.9km, About 15 mins from hotel by car
Southport Airport, 11.2km, About 13 mins from hotel by car
Surfers Paradise station, 600m, About 9 mins from hotel by foot21
3-Bedroom Ocean View
Bed type arranged at check-in
160.0 m²
Ocean view
No pictures available yet
Large 2-Bedroom Apartment + Study (Level 58)
Multiple beds
145.0 m²
Ocean view
20
2-Bedroom Ocean View
Multiple beds
132.0 m²
Ocean view
Earn KlookCash for this booking & save on the next one
Reviews
Read all reviews
4.1/5.0
Great
124 reviewsLocation
0.0
Services offered
4.0
Cleanliness
4.0
Atmosphere & facilities
4.2
All
4.5+
3.0+
Reviewed: 29 Oct 2025
2.0/5.0
Below averageStayed with family · For leisure
Dislikes:
- Staff at key pickup were not very welcoming or friendly. Gold Coast Luxury Resorts' communication before, during and after my stay has been terrible.
- Parking instructions were lacking and confusing, especially if you hadn't used Soul Peppers before.
- New road closure outside Soul Peppers meant going the long way around. More congestion than I remember previously.
- Outdoor pool area advertised as part of hotel facilities was closed for scheduled maintenance during my entire stay.
- The room was not clean. Used dirty cup found under a bed. A sock in the dryer. Mould-like grimy silicone on the shower glass door. Light switches scratched & dirty. Fridge shelves dirty. Toilet hinges in the bathroom were green/grimy and filfthy. Fluff and dirt on bedroom carpets. Staining om back of couch. Large yellow stain on master bedroom carpet.
- Ensuite spa jets did not work. Bathroom toilet roll holder in an inaccessible position behind the toilet.
- 2 lounge room sofas were small and very uncomfortable.
- Advertised with the option of 3 king beds but was told unable. King bed in 2nd bedroom was not a genuine king but two king singles. Bed linen felt cheap and plastic like. Pillow covers slipped off as they were too big for the pillow size.
- Generally, the apartment felt tired and needed a refresh. Several wall pictures broken or damaged, etc.
Likes:
- Great view.
- Great location.
- Tidy & spacious apartment.
- Access to gym, indoor sauna.
Reviewed: 22 Oct 2025
4.0/5.0
GreatStayed with family · For leisure
Room was perfect and as described so I do recommend. Great location and price.
Communication was a problem at the start with the property manager as they did not receive my messages via Expedia app to request early check in. Also the room was not ready at 2pm so they offered a late check out.
Other than that, we were really happy and would stay again.
Reviewed: 27 Aug 2025
5.0/5.0
FantasticStayed with partner · For business
Property was amazing!!
Gold Coast luxury resorts management team was poorly organised, check in and check out was very inconvenient, room wasn’t ready on arrival had to wait longer & wasn’t notified when it was ready as they promised, we had to chase them up. only had one key available which we had to personally return to their office which was half an hour away from where we were staying.
we will be booking direct with the property next time.
very disappointing given we are here once a month.
Reviewed: 21 Aug 2025
1.0/5.0
Below averageStayed with family · For leisure
I stayed here before and was completely satisfied, but this time I was very disappointed. The carpet in the master bedroom was damp, and the bathroom exhaust fan was not working. I stayed for three nights, yet only one day’s supply of shampoo and body wash was provided. Because the exhaust fan didn’t work, the entire room smelled damp. The kitchen range hood was broken, the dryer handle was nearly falling off, and both balconies had lots of spider webs. The kitchen bin still had trash left from the previous guest and was not emptied. Overall, this stay was really disappointing.
Reviewed: 7 Aug 2025
1.0/5.0
Below averageStayed with partner · For leisure
Would never stay with GCLR again. Had many issues right from the get go. Duplicate payments for the accomodation from my credit card which I had to prove. Cleanliness of the room was very poor. Toilet in disgusting state and the tiles were not mopped. This was never fully resolved after going into there office and complaining and baking several phone calls. Very dissapointed in the overall experience with this third party company.
Reviewed: 23 Jun 2025
5.0/5.0
FantasticStayed with friends · For friends and family
Our stay for a hens weekend away was relaxing, clean and no effort to do with the apartment. Was the best unit I have stayed in, on the Gold Coast.
Reviewed: 28 Apr 2025
2.0/5.0
Below average This property was dusty and the floor was dirty and had not been thoroughly cleaned. The apartment was advertised as a three bedroom (and paid as a three bedroom) but the third bedroom had no window andooo there was no space to walk around the side of the bed. There were wires sticking out of a socket presenting a safety risk.
This was a very disappointing experience.
Reviewed: 19 Apr 2025
4.0/5.0
GreatStayed with kids · For leisure
Close to everything. Good apartment for a family stay. The hotel was nice but overall the facilities are a bit tired and the pool/spa area needs a makeover. Apartment was well equipped and generally clean. Beds were super comfy and an awesome view of the ocean. Didn’t appreciate the cockroaches on the 46th floor.
Reviewed: 4 Mar 2025
5.0/5.0
FantasticStayed with partner · For leisure
Convenient beach access and shopping
Reviewed: 16 Feb 2025
3.0/5.0
GoodStayed with family · For leisure
We paid top dollar to stay in this apartment however the cleanliness really let it down. We had to clean the floor tiles upon arrival as they’d been mopped with a greasy substance that wouldn’t dry. The white mats used to clean the floor ended up brown. We found hairs when turning bed down, WIFI didn’t work and dryer stopped a number of times.
Location is fantastic but not worth the $$$.
Overview
Exploring the area
Transport
Nerang Train Station
Southport Airport
Attractions
Surfers Paradise station
Peppers Soul Surfers Paradise
Cypress Avenue Station
Surfers Paradise Beachfront Markets
Surfers Paradise North
Ripley's Believe It or Not
Florida Gardens station
Ripley's Believe It or Not! Surfers Paradise
Parking (additional charge)Non-smoking throughoutHousekeepingSecured parkingGardenFast check-outKids swimming poolIndoor Swimming poolOutdoor Swimming poolProperty policies
Stays nearby
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NZ$799.12
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1/5
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Fitness
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Incl. taxes & fees: NZ$773.08
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