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2 adults, 1 room

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Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr. 62See map

kr 603.55per night

This is the cheapest price in 30 days, based on the rates on 29 Nov

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Bar
Free WiFi
Fitness center
24-hour front desk
Luggage storage
Business center
4.0/5Great 1K+ reviews
Reviews summary
Conveniently located near the main train station with easy transit access. Features clean rooms, friendly staff, comfortable amenities, and an excellent breakfast spread.
Exploring the area
Muenchener Strasse U-Bahn, 200m, About 3 mins from hotel by foot
Frankfurt am Main Hbf (railway station), 300m, About 5 mins from hotel by foot
Frankfurt Airport, 11.0km, About 13 mins from hotel by car
19
Privilege, Twin Room, Multiple Beds
Multiple beds

28.0 m²

Courtyard view

15
Superior Double Room, 1 Double Bed
1 double bed or bigger

24.0 m²

Courtyard view

14
Privilege, Suite, 1 Double Bed
1 double bed or bigger

49.0 m²

City view,Courtyard view

28
Superior Room, 2 Twin Beds
2 beds

24.0 m²

Courtyard view

17
Standard Room, 2 Twin Beds
2 beds

20.0 m²

City view,Courtyard view

11
Standard Double Room, 1 Double Bed
1 double bed or bigger

20.0 m²

City view,Courtyard view

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Reviews

Read all reviews
4.0/5.0

Great

1K+ reviews
Location
4.5
Services offered
4.2
Cleanliness
4.0
Atmosphere & facilities
4.1
Reviews summary
From real reviews, powered by AI
Overall impression
Conveniently located near the main train station with easy transit access. Features clean rooms, friendly staff, comfortable amenities, and an excellent breakfast spread.
Location
Minutes from the main train station and subway. Easy access to public transportation, city center, local attractions, restaurants, and shops.
Services offered
Friendly and helpful staff. Multilingual assistance available. Excellent breakfast spread. Flight check-in support and attentive front desk service provided.
Cleanliness
Clean and tidy rooms. Well-maintained property with spotless public areas. Comfortable beds and modern, renovated spaces with complimentary infused water.
Atmosphere & facilities
Comfortable and quiet rooms. Modern amenities and reliable air conditioning. Balconies with city views, free internet, and spacious options available.
Friendly, helpful, and courteous staff. Multilingual assistance. Good breakfast spread. Flight check-in assistance. Attentive front desk. Self-service drinks.
All
4.5+
3.0+
Donaldo
Reviewed: 13 Jul 2026

5.0/5.0

Fantastic

Stayed with friends

Super buenas instalaciones, servicio, personal, desayuno, ubicación 100% recomendado 👌
Rob
Reviewed: 28 Jun 2026

3.0/5.0

Good

For business

The hotel was fine in itself, except hallways and bar were extremely hot. Room air-conditioning was OK though. The issue with the hotel is location. The amount of drug addicts and homeless was unbelievable. You walk out the front door and they are everywhere. Literally injecting themselves outside the hotel and throwing up etc. I would not call the area safe at all and would actively warn against staying in that area. I was travelling with work and had colleagues wirh me and we had to ensure we got Ubers from right outside and waited inside until they arrived. I would certainly not stay in that area on your own. Having travelled extensively around the world, this was the worst place I have ever seen. The whole area is absolutely disgusting.
Martin
Reviewed: 26 Jun 2026

5.0/5.0

Fantastic

Solo stay

Always a comfortable & convenient stay with clean room. An absolute pleasure to have good air conditioning during the June heat wave! Hotel staff extremely helpful & friendly. Will certainly stay again when next visiting.
James
Reviewed: 21 Jun 2026

4.0/5.0

Great

Solo stay

Hotel is very well located if you need to take the train to the airport. Room is nicely laid out with any amenities you’d expect, albeit a bit cramped as one might find in a major city centre. Staff was watching videos on his phone in the back room for 5 minutes as I waited for someone to come and check me in. I’d ring a bell but there was none. A/C made intermittent noises throughout the night which made it hard to sleep deeply. Also the cabinet blocked the A/C from the bed; unless you were standing directly beneath it you did not feel cool. With that said, it was a well-equipped, central hotel that offered good value for the price I paid.
Roxanne
Reviewed: 1 Jun 2026

5.0/5.0

Fantastic

Stayed with friends

Localisation à 500m de la gare, +++terrasses et commerces, proximité du centre-ville, fleuve et quartier historique, fabuleux!!!
William
Reviewed: 31 May 2026

5.0/5.0

Fantastic

Stayed with family

Convenient location near the Hauptbahnhof. Helpful staff. Clean room.
Irene
Reviewed: 15 May 2026

2.0/5.0

Below average

Stayed with partner

Upon arrival front desk staff (male) wasn’t friendly. Room wasn’t clean, stepped on broken pieces of glass, fortunately didnt have any cuts. Shower gel was also not filled up & had to call front desk to replenish. Towel also not changed & had to again call them. Overall experience wasn’t that great. Except within walking distance to main train station.
Brent
Reviewed: 18 Apr 2026

3.0/5.0

Good

Stayed with partner

The hotel was alright, small rooms, kinda clean, and the neighbourhood was terrible and sketchy. I would recommend staying elsewhere for the price - pay for an uber to go somewhere better.
Kevin
Reviewed: 26 Mar 2026

4.0/5.0

Great

Stayed with friends

No soap in the bathroom after I was in the shower. The batteries of the remote for the air conditioner were dead…so I slept with the windows opened. The guy at the bar was very nice. We were two people in the room, but only one key. Breakfast was a bit higher on the price. At night not very safe to go for a walk.
Eyob
Reviewed: 27 Jan 2026

2.0/5.0

Below average

For business

I have stayed at this hotel several times over the past few years and have always had positive experiences—until this visit. Unfortunately, a staff member named Omar made my entire stay extremely uncomfortable. He barely speaks English, was consistently rude, showed no understanding of customer service, and crossed personal boundaries in a way that felt intrusive and inappropriate. This was especially disappointing because the rest of the staff were kind, friendly, and professional as always. One individual should not be allowed to ruin an otherwise good hotel experience. I hope management takes this seriously, as this stay was a nightmare solely because of him.

Overview

Mercure Hotel Kaiserhof Frankfurt City Center

Renovation:2018-01-01
Rooms:106
Floors:7
Star rating:

A stay at Mercure Hotel Kaiserhof Frankfurt City Center places you in the heart of Frankfurt, within a 15-minute walk of Frankfurt Christmas Market and Alte Oper. This luxury hotel is 0.7 mi (1.2 km) from Römerberg and 0.8 mi (1.2 km) from Frankfurt Trade Fair.

Description

A stay at Mercure Hotel Kaiserhof Frankfurt City Center places you in the heart of Frankfurt, within a 15-minute walk of Frankfurt Christmas Market and Alte Oper. This luxury hotel is 0.7 mi (1.2 km) from Römerberg and 0.8 mi (1.2 km) from Frankfurt Trade Fair.

See all

Exploring the area

Transport

Muenchener Strasse U-Bahn

Underground stations
200m

Frankfurt am Main Hbf (railway station)

Train stations
300m

Frankfurt Airport

Airports
11.0km

Attractions

Kaisertor Frankfurt

200m

Münchener Straß/ Frankfurt Central Tram Stop

200m

English Theatre

400m

Weserstraße-Münchener Straße Tram Stop

200m

Frankfurt Opera House

500m

Güterplatz Frankfurt a.M. Station

900m

Jewish Museum

600m

Commerzbank Tower

600m
See map

Facilities & services

Popular facilities
Bar
Free WiFi
Fitness center
24-hour front desk
Luggage storage
Business center
General
Parking
Parking (additional charge)
Designated smoking area
Gift shop
Shop
Elevator
Accessibility
Housekeeping
Bicycle rentals
Vending machine
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Concierge
Tourist info desk
Fast check-in
Fast check-out
Multilingual staff
Accessibility
Wheelchair accessible
Wheelchair accessible parking
Food & drink
Breakfast service (additional charge)
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 03:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately EUR 23 per person

Self parking fee: EUR 22 per day

Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

See all policies

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