Hôtel Arc Paris Porte d’Orléans

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Clean room, helpful staff

Quite a good location about 5 min walk from metro. Room a bit small bit ok. Could do with some drawers for belongings. Bathroom had shower over bath and the curtain got in the way when showering. Good soundproofing . Breakfast was ok , cereals , toast , croissants , cake, cheese, meats, yoghurts, hot drinks and juices.

Good property

The front desk person was very good at check in and made many helpfull suggestions

Bed was clean, staff very friendly, but very noisy place with some disrespectful customers (young people partying in their rooms). Early morning noise as well.

The elevator stops in between floors. No air conditioning and the fan in my room was too noisy to be usable and still sleep. The doors slam easily with no noise dampening, so my neighbors awoke me several times. Breakfast is overpriced for what you get as are the rooms! The tub is high to climb in with no hand holds, an accident waiting to happen!

This hotel is listed as a 3 star and is definitely 2 at best, but very motel-ish. The beds are no comfortable. The elevators, like many hotels, are very small, but here it requires going up and down 2 sets of stairs, as the elevator is located on the 1.5 level. In other words, you you are forced to travel up and down stairs just to access the elevators. The bathrooms are generally clean and stocked with general body/hair soap and hand soap. Fans were provided and they looked clean. My biggest issue with the hotel is the star rating does not match the accommodations and the inconvenience of the elevator situation. I will say the staff were accommodating and did their best to be helpful, always courteous. They are the saving grace. Location is not great, but not awful. Safe area with a velib bike station right next to it- convenient. Metro #4 was a 5 min walk (Marie Montrouge). There are markets and restaurants nearby. I would not stay again, though I will say that they offered the best price for the last week of August. I would prefer to spend just a little more money for better acommodations.

We were woken up at 03.30am in the morning to find a mouse sitting on the table eating my wifes cake. Also the drains were blocked ans when showering you were stood in inches of water. When staff were notified they asked how big the mouse was as if that had any relevance to the fact it was sat in my room. Really unhappy because this was on last night and how do I know it hadn't been there all three nights eating away at our snacks.

Idéale pour quelqu'un qui veut un hôtel simple avec bonne service. La rue à l'extérieur est plutôt bruyant, mais on l'attends à Paris. Le staff de la réception étaient également génial.

Very nice staff from the reception. Bad clean on the room and comun areas (mats on the common areas, room curtains, windows gutters). Bad hotel cleaness entrance.