Citin Langkawi by Compass Hospitality

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Disappointed services

nearby to HIG , dataran Lang

First. The lighting is horrible , the toilet tank does not stop flowing water makes it very eerie . So we checked out in the night (we checked in at 6pm , checked out at 8pm)and stayed in another hotel which is much better. And the receptionist promised to have someone call me the next day but all nonsense .

Location is good, Staff was not friendly during check-in time and answer not properly when i'm asking question! Water heater is not functioning at all! Room with no Mini Bar...

So many mosquito

Value for $

rundown hotel and room. Old yellowish towels. yellowish pillow case, pillows very.old, yellowish and with stains. asked help to change for better pillow answer given by the staff "all the same and if u want you can go and buy new pillow. the next morning unable to call reception counter frm the room came down all the way, asked for a bottle of drinking water but the staff told me housekeeping staff not here yet, later when they clean the drink will give it to you. The storage room that keeping the water are actually less than 10 steps away frm the reception counter. but she is lazy to get the key, open amd get the water for her guest. poor service.

the hotel and room are old. pillows casing yellowish colour, the worst is the pillows all with stains, so disgusting (horrible) and very old, yellowish towels. asked help to change the pillows one of the staff said "all pillow the same, if you want better pillow go and buy". called the reception can't get through went down all the way to reception counter just askee for a bottle of drinking water, was told that housekeeping staff not here yet, will give it to u when the staff clean the room. their storage room that keeps the water is only less than 10 steps away frm the counter but the staff is so lazy to get the key, open the door and get for the guest. hotel but no hospitality service. will never go back anymore.

The water heater not working and the ironing board has worn out. Just to stay there 1 or 2 night should be OK.

Completely not worth your money. Super dirty room and flickering lights. Environment not conducive