Exe Las Palmas

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Nice hotel, nothing complain about

Very nice staff. Good internet. Fantastic roof terrace. Have breakfast somewhere else. Close to everything. The beds are not comfortable, they're hard!

The room was ok. But defiantly needed a make over. Magnolia walls, with mucky marks everywhere. AC was very noisey, and didnt work properly.. had to turn it off at night, because you cant sleep with the noise, as it was January when we stayed there, we were lucky we didnt really need We where in room 607.. beds weren't very comfortable, work up in the morning with back ache.. the cleaners were very good though, cleaned room every day, except on the sunday. Staff in general were also very helpful and polite. City centre hotel, quite a duty place TBH. but perfect for the beech, which was large and nice golden sand.

Web site advertised breakfast from 7am,this is incorrect at weekends it is open from 7.30am. No kettke in room for coffee,woken up from midnight to early hours bin men emptying the bins very loud and we were on floor 7. Pool and hot tub too cold to use...not heated .... Roof top terrace did look nice but didnt get chance to use it .... Flies in the room on arrival but they did change our room very quickly.

Not the best value for money

A very well situated hotel with good facilities and minutes from the beach. My room was always kept clean andehile I only used thhe pool once it was good to have it available.

It’s supposed to be a four star hotel instead of that we find out that the bathroom had a leak every day we had to clean up the bathroom with clean towels plus we asked for the reception so you know fix it they did not

+ Check in was easy and friendly + Location - Room smelt of damp - On noisy street - Safe did not work - 2 cockroaches in bathroom - Air con louder than a jet engine - Pool area not the best. Small and overlooks abandoned buildings. - I had 3 emails and 2 WhatsApps in the space of 10 hours telling me to express check out online, ridiculous! - Not worth €90

Lovely hotel, friendly staff, great location.

Nos encanto todo el personal, la habitacion todo fue mejor de lo que esperabamos