Signature San Francisco

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I would strongly advise others to avoid staying at this hotel. I booked two rooms for two nights and paid half of the total cost two months in advance. Upon arrival, I paid the remaining balance, only to be told after a lengthy discussion that the hotel claimed they had no record of my original payment. Despite arriving well after check-in time, neither room was ready. When we finally got access to the rooms, the cleanliness was unacceptable. One room had a dirty toilet, and both showers were clearly not cleaned properly. The second day was even worse. We were told one of our rooms had to be moved because a larger group was arriving and the hotel wanted to accommodate them instead. After packing all of our belongings and moving, we discovered the new room had not been cleaned at all. The receptionist then told us to return to our original room and assured us we would not be asked to move again. Less than an hour later, we were told to move yet again. To make matters worse, staff demanded that we pay the first half of our booking again, despite it having been paid two months earlier. The entire experience was disorganized, unprofessional, and incredibly frustrating. We booked for two nights but could only tolerate staying for one. Poor cleanliness, terrible customer service, and a very unpleasant area. I would not recommend this hotel to anyone.

Liked that there was an enclosed garage and is a lot smaller than in pictures but still manageable.

the room was clean, the bathroom was clean. The bed was fine and the chair was okay. I was getting what I paid for.

Property overall is great! Parking is included in. However, I asked the manager if I could park the car for a giants game and he said OK. But when I left, he said I would have to pay for an extra day which is fine I understand, but it was misleading.

Everything was good over all the only thing i would change is the parking, if you don’t get there early or if theres too many cars you might have a little of dificultes.

They did a good job renovating this older hotel, it was pretty clean for the most part. There were some moldy areas in my room that got cleaned up so the staff is definitely attentive. The housekeeping did a good job restocking towels/making beds. The breakfast offered is nothing grand, just some toast or a muffin and coffee, so it should really be advertised as snacks versus a meal. Nonetheless, it was a nice gesture. The butter was left at room temperature so they should look into that. If you have a quick stay, it is not a bad place, but if you are looking for something more, then this is not the option. I was comfortable with my stay overall.

Really enjoyed our stay. Location was great and rooms were well equipped. The staff was super helpful with all questions and requests.

I stayed for almost a week and they came to clean every day, it was so nice! I will say though - the vending machine is complicated, so it's best to just go buy your waters/snacks else where before you get to the hotel. Across the street is a cute cafe to get breakfast from. I will say though - one of the days, the cleaners kept my window open and while I was on the top floor ... I was a little scared there would be bugs crawling in (please remember to close the window next time! There is no mesh screen on the windows lol)

Great location, good price, good rooms, all you need. Great coffee places and restaurants around, easy to go everywhere from there. Personell very friendly too

Location is a nice walk to Oracle Park, nothing much around it. Parking is limited. Room was tiny but clean