Lotte City Hotel Jeju

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The check-out time will be at 11 AM starting May 1, 2025. It is the property’s policy that children under 19 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's rooftop outdoor pool is closed periodically due to weather conditions.

This property does not provide disposable personal items, such as toothbrush and toothpaste.