Hotel de Gramont

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We stayed at this hotel twice. The first time stayed for 2 nights and the room was nice and cool, very big, good internet. Bathroom was clean except around the drain in the sink it looked moldy. The second time we stayed it was a big downgrade. The room was very hot. They did fix it but wasn’t cool until the middle of the night and the bathroom seemed very unclean. The stopper was out of the sink and moldy and the floor looked gross and dingy. The second stay was not a 4 star experience so be careful of the room you get.

When we first went to our room we were greeted with no soap or shampoo. We let the desk person know and they said there should have been both. When we got back to our room we found very poor quality soap and watered down shampoo in a bottle. The room and property looked far older and less well-kept than the photos in the listings online. The biggest issue however, was that we were constantly finding ants all over our room. The bathroom wasn't cleaned well. The room was tired and there was dust on many items where the ants weren't. The room opened onto a terrace area where they were cutting down shrubs. This may have driven the ants to relocate into the room. If this is the case however, it is a question of how they made their way in. We paid for three nights, but checked out after one night after we found ants crawling on the bed. The people working the desk were very nice but the property should really be closed down or at least be completely gutted and reworked.

Great location. Very clean, renovated room with spotless bathroom and a view of the fountain in the square. I didn’t try the breakfast but there appeared to be plenty of choice. I recommend nearby Les Pyramides cafe for its cafe crème and local feel.

Breakfast was a good standard

Very nice staff, clean room

We were lucky to get one of the free parking spaces in front of the hotel. The room was clean and a good size as was the bathroom. The bed was very comfortable. However it felt damp. The hotel needs a major renovation to return it to 4 Star standard. Our complaint was the breakfast was not up to standard as the Croissants had not been refreshed and the rolls were hard.

The suite that I payed extra for was unacceptable. The smell of damp was so overpowering that we could not stay in it. It was also in the basement next to the cleaning and laundry. We were given a standard room but bathroom was not as clean as I would have liked It offered anything for inconvenience

Really comfortable bed with premier linens, friendly reception and great location. We were even able to snag one of the 5 parking spots in front of the hotel!

Friendly , helpful staff, gorgeous old place , big room with nice windows

Our room wasn’t ready at check in time. But they gave us a very large room, looking out over Place Gramont. It is in a good location and near to many restaurants. It is minutes on foot from Chateau de Pau. The hotel is very run down with different areas of worn out carpet. You can see that it used to be a much finer hotel. It needs a big renovation but good for them to keep going. They need to move the rating to 3 stars not 4.