Barceló Al Jaddaf

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room was very nice and clean. I was upgraded to a suite. Thank you

Clean room

Beds for kids charged extra even posted on website it is free, dirty windows, balcony full of bird poo, construction including noise 360 degrees around

The room as a city view was very bad choice, the huge digging all of the day and nieght starting from 6 am to 6 pm make us cazy. They should not occupied these rooms for people to stay.

Clean room good location

Cleaning … not great Panels falling off the ceiling in bathroom

Hotel was clean, as it is a Star property, it is nothing special to be rated as a 5 Star property. There was construction in other rooms , the drilling noise was non stop from 10 am to 6pm, very disappointing. The break fast buffet was average spread and average Taste. The surrounding view is poor. The location to visit around dubai is good.

Overall very disappointed stay. The hotel rooms are extremely dirty and the house keeping cleanliness is non-existent. There is no soundproofing in the rooms, you hear everything from the hallway to traffic and construction noises. Check in was fast chandaris at the front desk was great. When I entered the room, I noticed the room floor was very dirty and there long hairs on the floor, on the bedding and in the washroom. There were no hand towels or face towels in the bathroom. There was no shampoo in the shampoo dispenser and as I tried to hang my clothes, I realized there were no hangers in the closet. I kept hearing bird sounds and when I opened the curtains I noticed there were bunch of pigeons and baby pigeons living in the balcony. It looked like if that room has not been cleaned for the years. Chandaris was very helpful and she gave me a new number oom. The new room has as much better and had all the other amenities like toothbrush etc that were missing in the previous room. The next day when I came back to the hotel around 4pm after a long day, my room wasn't clean. I asked the front desk and the lady told me they clean up until 7pm so they didn't make it to my room yet. I was shocked, I had not heard this before. I sat in the lobby while they started the cleaning room. Once the room was serviced, I realized they did not refill coffee, did not provide new towels and just hanged the old one on the back of the door, they didn't clean the floor

Small and old bathroom. Shower in the bathtub not comfortable and not easy.

Great Hotel