Liv City Hotels Basin Ekspres

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Istanbul is the safest city I have visited in a long time...

The room was very hot and when you try to turn on the air condition it is set for heating even when you switich to cool

I tried the hotel one night only and the room cleaned and ok, just the breakfast no have much food

About the shutlle from the airport we need to know More about that. Please do not tell us talk with hotel because most of the time we do not have phone in that country.

My wife and I stayed one day in this hotel, we had very comfortable stay, the room is spacious, clean,wash room is excellent, close to Ataturk airport,staff very helpful and speak good english, breakfast is good. I highly recommend this hotel .

Very clean and a lot nicer than the rating, this holiday in express is awesome ✈️

Stayed at this hotel because we had to. Bad experience started with airport pick-up. I had called the hotel so they knew there was someone waiting. The shuttle bus didn't stop, but rolled by at 10 mph. I had to run after it & bang on the side to get the driver to stop. The attitude of the staff was very much stuck in the old school way of doing things...letting people cut in line, paying attention only to friends, ignoring simple request bc they thought they knew better. An example of this is when they called a taxi for me. The taxi driver started the meter on the night rate (twice the rate), When I questioned the staff, he said "Sometime that happens. They haven't had a raise in over a year." If they were really interested in helping their customers they would have acted on behalf of their customer to insure that they didn't get rip-off by one of their recommended vendors. Location was bad - no access to public transport, and not a lot to eat around there. You'd be better of staying some place else.

Stopover...hotel was nice, quite new. room was very nice and ok size. staff were ok. would suggest double checking on airport transfer claim as we waited for the non arriving shuttle for 25 minutes and in the end got a taxi - however hotel did reimburse us

FREE SHUTTLE BUS IS EVERY HOUR FROM 7 A.M.

This is a well-priced airport hotel option. Rooms are clean, well taken care of, and with good facilities. Breakfast, which was included, was surprisingly good. One major drawback is the lack of regular shuttles run to and from the airport - website promised a shuttle but that is deceiving since it only runs at certain hours and not throughout busy mornings and afternoons. We had to pay for two taxis - one from the airport and one to the airport - if we had known about this extra charge, we likely would have stayed elsewhere.