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2 adults, 1 room

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Mercure Carcassonne la Cite Hotel

18, Rue Camille Saint-SaensSee map

€ 114.89per night

This is the cheapest price in 30 days, based on the rates on 28 Oct

Top reasons for booking
Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, within a 5-minute walk of Château Comtal and Narbonnaise Gate. This hotel is 0.4 mi (0.6 km) from Basilica of Saint-Nazaire and 0.5 mi (0.7 km) from Le Musée de la Torture de Carcassone.
Popular facilities
Bar
Restaurant
Free WiFi
Swimming pool
Fitness center
24-hour front desk
4.6/5Fantastic 346 reviews
Exploring the area
Carcassonne Station, 1.9km, About 32 mins from hotel by foot
Carcassonne Airport, 5.3km, About 10 mins from hotel by car
Chateau Comtal, 400m, About 6 mins from hotel by foot
21
Twin Room, Classic Twin Room, 2 Twin Beds
2 beds
9
Privilege Room with 1 double bed and 1 single sofa bed
2 beds
13
Classic Room, 1 Double Bed
1 double bed or bigger
21
Privilege Room - two single beds and a trundle bed for 2 people
Multiple beds

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Reviews

Read all reviews
4.6/5.0

Fantastic

346 reviews
Location
0.0
Services offered
4.7
Cleanliness
4.6
Atmosphere & facilities
4.4
All
4.5+
3.0+
Mrs Helen
Reviewed: 25 Jun 2026

5.0/5.0

Fantastic

Stayed with friends

What a lovely stay. One of the friendliest hotels I’ve recently stayed at. Room was large and comfortable. Facilities are great and we made use of the pool in the heat wave. Location is fabulous and only a 5 min walk to the medieval city. Thank you so much for a lovely stay.
Arthur
Reviewed: 15 Jun 2026

5.0/5.0

Fantastic

Stayed with partner

Good value hotel with very helpful and nice staff. Good value and decent range for buffet breakfast
Andrzej
Reviewed: 11 Jun 2026

3.0/5.0

Good
It wasn’t a 4 star hotel experience. It can be seen like it from the way is advertised and looks on pic. The room was small, no proper mugs for coffee in the room just paper one ( no milk sachets provided either which with the amount of English tourists visiting ( drinking tea with milk ) is kind a strange). Cleaning issue in the bathroom especially around the edges of the shower. Room was not cleaned one day at all. Second day cleaned only partially ( bed was made but bin not emptied and dirty cups left on table not cleaned ). Staff were friendly but unfortunately not all of them speak English. Breakfast was good but poor selection of coffees ( no cappuccino or latte ) just basic one. You can definitely find better options for 4 star hotels in similar locations.
Jerome
Reviewed: 9 Jun 2026

5.0/5.0

Fantastic
Rooms were clean and very functional. Air conditioning worked perfectly well. Checking was quick and efficient no unexpected issues at all Staff very helpfull. Breakfast quite nice for the value. Very clean I wish we had another day to enjoy the pool and outside areas it looked very inviting.
bachar
Reviewed: 14 May 2026

5.0/5.0

Fantastic

Stayed with family

Très bien
Deborah
Reviewed: 28 Apr 2026

5.0/5.0

Fantastic

Stayed with partner

Room was clean, breakfast was great (apart from the pod coffee machine not working very well), late check out at 12.00 was really helpful and staff were really friendly at the reception desk and at breakfast. The pool wasn’t open which was a shame as it was 26 degrees whilst we were there. I would definitely stay there again as it was so close to the medieval city.
nicholas
Reviewed: 17 Mar 2026

5.0/5.0

Fantastic

Stayed with partner

Great friendly staff,good restaurant.
Jose Mariano
Reviewed: 30 Dec 2025

5.0/5.0

Fantastic
.
hussein
Reviewed: 25 Dec 2025

3.0/5.0

Good
The staff were great and location is very good
Lynn
Reviewed: 7 Dec 2025

5.0/5.0

Fantastic

Stayed with partner · For leisure

Clean room , lovely friendly staff, walkable to the city

Overview

Mercure Carcassonne la Cite Hotel

First open:1985-01-01
Renovation:2023-01-01
Rooms:80
Floors:3
Star rating:

Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, within a 5-minute walk of Château Comtal and Narbonnaise Gate. This hotel is 0.4 mi (0.6 km) from Basilica of Saint-Nazaire and 0.5 mi (0.7 km) from Le Musée de la Torture de Carcassone.

Description

Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, within a 5-minute walk of Château Comtal and Narbonnaise Gate. This hotel is 0.4 mi (0.6 km) from Basilica of Saint-Nazaire and 0.5 mi (0.7 km) from Le Musée de la Torture de Carcassone.

See all

Exploring the area

Transport

Carcassonne Station

Train stations
1.9km

Carcassonne Airport

Airports
5.3km

Attractions

Chateau Comtal

400m

Narbonnaise Gate

400m

Château et remparts de la cité de Carcassonne

500m

Aude Gate

600m

Pont-Neuf de Carcassonne

1.0km

Canal du Midi Harbor Master's Office

1.9km
See map

Facilities & services

Popular facilities
Bar
Restaurant
Free WiFi
Swimming pool
Fitness center
24-hour front desk
General
Free parking
Electric car charging station
Free RV, truck, bus parking
Non-smoking throughout
Elevator
Accessibility
Housekeeping
Uncovered parking
Bicycle parking available
Garden
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Luggage storage
Multilingual staff
Health & fitness
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Wheelchair accessible parking
Food & drink
Poolside bar
Breakfast service (additional charge)
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 16:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, ANCV Chèques-vacances, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.08 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately EUR 18 per person

Pet fee: EUR 10 per pet, per day

Service animals are exempt from fees

Late check-out fee: EUR 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Satisfy your appetite for lunch or dinner at La Table de l'Olivier, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

See all policies

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