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2 adults, 1 room

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Mercure Carcassonne la Cite Hotel

18, Rue Camille Saint-SaensSee map

S$ 119.41per night

This is the cheapest price in 30 days, based on the rates on 14 Dec

Top reasons for booking
Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, within a 5-minute walk of Château Comtal and Narbonnaise Gate. This hotel is 0.4 mi (0.6 km) from Basilica of Saint-Nazaire and 0.5 mi (0.7 km) from Le Musée de la Torture de Carcassone.
Popular facilities
Bar
Restaurant
Free WiFi
Swimming pool
Fitness center
24-hour front desk
4.6/5Fantastic 380 reviews
Exploring the area
Carcassonne Station, 1.9km, About 32 mins from hotel by foot
Carcassonne Airport, 5.3km, About 10 mins from hotel by car
Chateau Comtal, 400m, About 6 mins from hotel by foot
14
Superior Twin Room, Multiple Beds
Multiple beds
21
Classic Room, 1 Double Bed
1 double bed or bigger

18 m²

18
Twin Room, Classic Twin Room, 2 Twin Beds
2 beds
18
Privilege, Premium Double Room, 1 Double Bed with Sofa bed
2 beds
21
Privilege Room - two single beds and a trundle bed for 2 people
Multiple beds

29 m²

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Reviews

Read all reviews
4.6/5.0

Fantastic

380 reviews
Location
0.0
Services offered
4.7
Cleanliness
4.6
Atmosphere & facilities
4.4
All
4.5+
3.0+
Paul
Reviewed: 15 Aug 2026

4.0/5.0

Great

Stayed with partner

Friendly helpful staff, well located for exploring the castle. Room was dark as on ground floor, couldn't open blind due to privacy and no ceiling light. Bathroom was tired with loose fittings and repairs not finished.sink slow to drain.
Nadra
Reviewed: 13 Aug 2026

5.0/5.0

Fantastic

Stayed with family

Nous avons passé une nuit en famille l’hôtel est idéalement placé pour visiter la cité de Carcassonne. Piscine agréable, personnel gentil et serviable, bonne literie. Très bon petit déjeuner pris sur la terrasse.
mark
Reviewed: 27 Jul 2026

5.0/5.0

Fantastic
Great location, comfy beds a little crowded pool wise but definitely a good choice to explore the area
Rachel
Reviewed: 25 Jul 2026

5.0/5.0

Fantastic
Lovely hotel with great amenities. The pool was good and well maintained. The hotel is in a great location for the medieval town. The staff were very friendly and helpful.
Geoffrey
Reviewed: 11 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

Very clean, staff very friendly, perfect location to visit La Cité. We parked our 7 mtr Motorhome easily. Gardens were a treat. Everything was well maintained. Great food and good selection of wines. Would definitely recommend and will visit again.
michael
Reviewed: 9 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

Location, location, location. Views of the walled city right from our room. On site parking was a key factor for us as well.
Miranda
Reviewed: 4 Jul 2026

5.0/5.0

Fantastic

Stayed with family

The manager and staff are very friendly, welcoming and so obviously love running a hotel and making guests feel at home. The room is spacious and pristine which must take a ton of effort because parts of the hotel infrastructure are a bit worn down and could do with a renovation. The welcome biscuits were a nice touch although I sadly have a dairy intolerance so could not eat them but the other member of my party sniffled them up. The aircon is a must especially with it being 40C outside. It seemed to be struggling a bit so that may need investment. I loved how the hotel is nestled in the hills and a short walk to La Cite of Carcassone. The swimming pool was very welcome in the long afternoons.
Mrs Helen
Reviewed: 25 Jun 2026

5.0/5.0

Fantastic

Stayed with friends

What a lovely stay. One of the friendliest hotels I’ve recently stayed at. Room was large and comfortable. Facilities are great and we made use of the pool in the heat wave. Location is fabulous and only a 5 min walk to the medieval city. Thank you so much for a lovely stay.
Arthur
Reviewed: 15 Jun 2026

5.0/5.0

Fantastic

Stayed with partner

Good value hotel with very helpful and nice staff. Good value and decent range for buffet breakfast
Andrzej
Reviewed: 11 Jun 2026

3.0/5.0

Good
It wasn’t a 4 star hotel experience. It can be seen like it from the way is advertised and looks on pic. The room was small, no proper mugs for coffee in the room just paper one ( no milk sachets provided either which with the amount of English tourists visiting ( drinking tea with milk ) is kind a strange). Cleaning issue in the bathroom especially around the edges of the shower. Room was not cleaned one day at all. Second day cleaned only partially ( bed was made but bin not emptied and dirty cups left on table not cleaned ). Staff were friendly but unfortunately not all of them speak English. Breakfast was good but poor selection of coffees ( no cappuccino or latte ) just basic one. You can definitely find better options for 4 star hotels in similar locations.

Overview

Mercure Carcassonne la Cite Hotel

First open:1985-01-01
Renovation:2023-01-01
Rooms:80
Floors:3
Star rating:

Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, within a 5-minute walk of Château Comtal and Narbonnaise Gate. This hotel is 0.4 mi (0.6 km) from Basilica of Saint-Nazaire and 0.5 mi (0.7 km) from Le Musée de la Torture de Carcassone.

Description

Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, within a 5-minute walk of Château Comtal and Narbonnaise Gate. This hotel is 0.4 mi (0.6 km) from Basilica of Saint-Nazaire and 0.5 mi (0.7 km) from Le Musée de la Torture de Carcassone.

See all

Exploring the area

Transport

Carcassonne Station

Train stations
1.9km

Carcassonne Airport

Airports
5.3km

Attractions

Chateau Comtal

400m

Narbonnaise Gate

400m

Château et remparts de la cité de Carcassonne

500m

Aude Gate

600m

Pont-Neuf de Carcassonne

1.0km

Canal du Midi Harbor Master's Office

1.9km
See map

Facilities & services

Popular facilities
Bar
Restaurant
Free WiFi
Swimming pool
Fitness center
24-hour front desk
General
Free parking
Electric car charging station
Free RV, truck, bus parking
Non-smoking throughout
Elevator
Accessibility
Housekeeping
Uncovered parking
Bicycle parking available
Garden
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Luggage storage
Multilingual staff
Health & fitness
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Wheelchair accessible parking
Food & drink
Poolside bar
Breakfast service (additional charge)
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 16:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, ANCV Chèques-vacances, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.08 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately EUR 18 per person

Pet fee: EUR 10 per pet, per day

Service animals are exempt from fees

Late check-out fee: EUR 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Satisfy your appetite for lunch or dinner at La Table de l'Olivier, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

See all policies

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S$195.47
Incl. taxes & fees: S$195.47
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Hôtel Le Donjon - Coeur de la Cité Médiévale

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Fantastic
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S$172.17
Incl. taxes & fees: S$172.17
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Tribe Carcassonne

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1K+ reviews
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S$128.55
Incl. taxes & fees: S$128.55
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