Arya Inn & Suites Farmers Branch

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel was clean and basic. It was what I expected for such a good price. But our air conditioner couldn’t get cold enough. We put it on the lowest temperature but it was still stuffy on the room.

only cleaned the room once all week. wifi was not good. tv did not have video on many channels. when i checked out a day early the front desk guy gave me some grief. not cool.but for the price was ok.

The only kind staff were the woman at the front desk when I was checking out, and the housekeeping staff. The men at the front desk over the weekend were both dismissive and argumentative. The pool that they were said to have was drained and looked like it had been for a long time, there was no coffee, and no breakfast in the mornings like advertised. When asked, they said they had *never* offered those. When shown their own online advertising, they seemed dumbfounded. The only reason this is getting more than 1 star is because of the pleasant staff while leaving, who were all smiling and cheerful and helpful.

The ease of check was fine. However all of the lamp shades were black on the edges and I don’t just mean a little bit, the ceiling above the shower was filled with water and squishy which I would assume the upstairs room was leaking and the shower head was completely filled with grime and just plain nasty. The sheets had a few stains along with the sofa. Overall we will never stay again.

So, the room was NON-SMOKING but smelled just like cigarettes! I couldn’t sleep from coughing all night and woke up so stopped up we couldn’t enjoy our day. The place was free from debris, just smoke filled.

Worst place to stay, absolutely terrible. The staff member just laughed in our faces when we mentioned how awful it was for our kids to even breathe. Then ignored our refund request!!! The smell of pot was so strong! Our room was filled with stains EVERYWHERE. Even the lamp shade. How wild. Our door wouldn’t even shut completely. SO UNSAFE for a family with children. The pictures do not compare to how bad our room was. We refused to stay and left.

🌎

It's ok for staying overnight

Everything was just average, was told the pool was closed because management didn't want to deal with it

The room had little odour.