Pearl City Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

My room had mold, smelled of cigarette and the floor was sticky. I complained and they gave me another room with no working outlets and the air kept making loud noises. The property allowed people to smoke in the stairwells and it was smelly.

Didn't get the welcome drink as mentioned in the booking. Room was neat and clean.

Good friendly staff and facilities. Also quiet area.

The room was what I would expect for the relatively low price of Rs. 8300 including breakfast. The air-conditioning was good. There was not too much noise considering the city location. The Maldivian breakfast was excellent.

Really nice service and good support

Conveniently located rooms are small and bit run down since they where closed for so long with COVID, survived it with no major issues

I read the reviews so I knew what I was getting. Small room but cozy and the staff was very nice. Room service was great and the TV actually worked (a rarity in my experience in Sri Lanka)

When we arrived the reception area smelt damp as if the hotel had not been opened for a long time. The first room we were shown stank of cigarette smoke and the carpet was dirty as if not hovered in ages. They sprayed with airfreshner but it did not help. The second room was small with double bed pushed against one wall. Unfortunately a new building has been set up next door. I'm sure if I opened the bedroom window I would have been able to touch the next wall. The restaurant and swimming pool are in the sister hotel the Pearl Grand next door. We asked to move our booking there but the manager next door was not helpful. We left within an hour of checking in. At least the manager of Pearl City was polite and offered to pay our taxi to our new hotel. Even as a cheap hotel it is not clean to stay here and the staff not helpful.

It’s good but Hotel cleaness should be more better

Very bad experience no exhaust very bad smell and lot of insects in room