Lotus Muine Resort & Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

never arrived Expedia doesn’t care

Great friendly staff, no attitude.

Common areas were really well maintenaned. The beach is rocky so you have to walk a few minutes. Pool is great. Breakfast is great. Staff is very friendly. However, reception staffs are a bit insistent on the excursions that are well overpriced. You should definitely rent a motorbike at the little shop right in front of the hotel to get to the "main" area which is just a few minutes away. Very useful too to get to all the main attractions in the region.

Everything worked out ok. Watch out hotel will sell extra tours. When they take you to Sand dunes. They only drop you off you have to pay more money to be driven up to them. It's to far of a walk

Quiet location is great. Pool and restaurant very good. The only things letting the place down are: some (not all) grumpy staff; some ordinary joinery in cupboards; & pool lounge mats that could be in better condition. Nevertheless, still worth the visit.

Hotel -beautifully maintained, lovely secluded setting, nice sea view, fantastic, swimming pool, very satisfied Restaurant (Moon Bar)- buffet breakfast is average, often very busy and stock not replenished regularly. I was bored of it after two days, dinner below average to terrible, over priced, portions of food sometimes very small. Cocktails terrible. Every night at 7pm they show a movie on the lawn outside the restaurant. Its a cool idea but its so bloody noisy. Who needs James Bond guns and explosions blasting out when you're trying to have a romantic meal for two. Staff - hotel staff are very attentive and try really hard to help with mixed results. Location - the price you pay for peace and quiet and seclusion by the beach is the proximity to the rest of the town. You'll need to get a taxi to the main road where all the restaurants and bars are. It will cost around 3 USD to get to the centre of town each way by taxi. We walked it one day and it took 45 minutes. There is nothing near the hotel except one local restaurant with shop. Shop is a good option for buying beer and water but didn't eat there.

Lotus Muine is a beautiful hotel between Mui Ne and Phan Thiet , the grounds are very spacious and beautifully landscaped. The enormous Pool and Restaurant are excellent, both in appearance and cleanliness . The staff are very friendly and helpful.

It seems to be rated as 4 star. I rate the hotel 3.3 star hotel. Breakfast opens 6.30am til 9.30am. We went to restaurant at 9am on the first day. Coffee n tea on buffet line were both cold. Cereal were only 2 kinds. No cheese at all. Fruit selection was almost empty. Pool has no shower facility but water pot only. Baach hats were broken. After 3 nights stay, before 12 noon, Front called our room 2 times and pushed us to check out. When we went to Front, we were kept on waiting for settle a bill.t

Nice views from the 4th floor rooms out across the bay at sunrise. Nice Pool. The picture needs updating since there is now a restaurant built. The beach was rocky but there was another one close by which you can walk to. Well located for taxi ride to Muine where there is so much going on.

The positives: For price (about $50 USD), my room was beautiful, I got a free upgrade to an ocean view room, the air conditioning worked well, the bathroom was clean, and the balcony was very usable. The restaurant staff were friendly, outgoing, and accommodating. The hotel was quiet, has a relaxing atmosphere, and a beautiful rocky beach. The location is between Mui Ne and Phan Thiet, which means it is away from the crowds of both cities. The negatives: The front desk staff was incredibly bureaucratic and their English language skills were insufficient to communicate with English speaking guests. A few examples: in order to verify my reservation, they wanted a print out from expedia.com (I booked through hotels.com and had not print out). I had to repeatedly assert that my passport is my identification and no further identification is necessary. Once checked in, I really wanted to go to my room after a long day on a motorcycle, but they insisted that I sit in the lobby and have my "welcome drink”. I would have enjoyed my welcome drink more had I received it after cleaning up. An example of a language issue: The front desk informed me that they could book train tickets, but they tried to book bus tickets for me. I had to take a taxi to the train station in order to buy my ticket. The beach bar and the spa are under renovations, so they were unusable at the time of my visit - - - I would like to have known this when booking my room not after checking in.