Villa Al Assala Palmeraie - Piscine chauffée

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Third time back. A place of class and calm Would highly recommend

Amazing. Well curated and executed. A peaceful retreat stones throw from the chaos!

A beautiful hotel a short drive outside the medina. Choose it for lush grounds, a friendly team and a great pool. We had a few problems with our room which were raised with the staff and resolved to a degree. Be wary of the superior bungalow with courtyard view… it’s actually in the car park and does not reflect the high standards and ambience the hotel generally sets.

Nice and quiet place for relaxing

The room quality very poor , no phone to contact the reception , not convenient far from everything . WiFi not working properly . Not recommended .

Very quiet and peaceful place. Pretty rooms with nice view in a pretty garden guarded by cute rabbits. The pool and the restaurant are very cosy. However, the pillows are way too soft and the breakfast is very light.

This hotel was by far the worst hotel we stayed in Marrakesh and put a downer on our trip. The hotel is in a quiet area and has beautiful gardens and for the most part the staff are friendly. HOWEVER the rooms do not live up to pictures at all! They show water on a table in the room, that will come at an extra price, none at all is provided and they leave a fairly aggressive note on your bed for your arrival letting you know that bringing in drinks is ‘strictly prohibited’. There was a wurring noise coming from the air con unit/electrics (the air con wasn’t on) that caused the lights in our room to dim for a few seconds followed by a thud which stopped the noise, this happened frequently and also woke us up during the night. We did report it only to have absolutely nothing done about it. We had no way of locking our balcony door so that was unlocked for the entirety of our stay. Two of the lamps in our room didn’t have working bulbs and looked nothing like the attractive ones in the website pictures, there was a slightly foul smell around the wardrobes/loo that never seemed to go away, the walls were cracked and the place really needed a lick of paint! The bath has chunks of plaster missing, the shower took 5-10 mins to run semi warm when turned on full hot. Terrible breakfast (unless you pay €5 for eggs per day) they provide bread, cake and chopped fruit sat in juices that was not fresh, orange juice and coffee/tea, you have to buy water (another €3 per 75cl).

The hotel was in a quiet area and beautiful gardens and for the most part the waiting staff were friendly and polite.

We had a wonderful stay. The property is beautiful and the staff is amazing. Make sure you have the Tanjia for dinner one night, it's to die for! The villa is off the beaten path, which we liked because it was so quiet and tranquil. Some people may prefer to be closer to all the hustle and bustle, just depends on your personal preference. The car service that the hotel provides is slightly more expensive than local taxis, but in my opinion it's completely worth it. The service is amazing, the cars are big and clean, and you don't have to worry about having enough cash to pay or getting lost. I would highly recommend staying here!

Immediately on booking an airport pick up was offered which worked really well as the hotel is a little way out of town and not the easiest to find. Incredibly friendly and willing staff - sometimes we were not always understood but we muddled through. Food was good, always cooked to order, very good sized portions, enjoyed in front of a log fire - chilly evenings at this time of year. Pool and gardens looked good. Overall a small well run hotel that was good value but not as refined as some of the very expensive ones in the middle of Marrakesh