Royal Orchid Central Grazia

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Maintenance work was going on ... too much noise and was not informed about it. Pool was not maintained and very dirty.

Yes

Many dusts in room, cannot stop runny nose Even booked taxi day before, no one takes care. I will not use the hotel anymore.

nothing.

I stayed in this hotel for 8 days and wow. Four stars, never in a million years. To be honest the worst hotel in a good 20 years and I normally only stay in 4 or 5 stars hotel within my frequent business and private travels. Here are a few points: - if you want a decent 4 star hotel, go down the street to the Four Points. Unfortunately it was booked out due to a concert. - I left the hotel on Monday morning at 8.30am and somebody was sleeping on a two seater couch in the hallway. - dirty dishes everywhere in the hallway from room service when I came back to to hotel in the middle of the night although always around 5 people nicely chatting at the reception instead of cleaning this mess up - dirty socks laying in the middle of the hallway - the aircon in my room looked so run down and was loud. I couldnt switch it off whatsoever. I was just waiting when it fell off the ceiling - every night endless mosquitos in the room but I couldnt find where they came in considering that you couldnt open any window. the hotel didnt provide any anti mosquito plug ins like the three star hotel next door for example. - one the the room wasnt done although I told them in the afternoon when I quickly dropped off my backpack. - the area around is full of overnight parked trucks and truck drivers and consequently a lot of street hookers. - hallways and room just run down Those are just the main points. So if you expect a four star standard do not chose this hotel.

Room was spacious. Bed was comfortable. However, bedsheets had stains on them. Bath soap was tiny and hard as rock.

Worst hotel They will bill you for things which you haven’t utilised (like mini bar) Their food is worst They have a horrendous policy of no outside food Rooms are not worth 4* rating There is no hot water 24/7

Whole night fighting with Mosquitos. Food was good but Restaurant service not appropriate.

Bad location, in middle of truck stop. No stores near by for 1/2 km. Facilities in rooms broken including hot water, no attention to detail. Excellent staff, food is great.

Conveniently located, easy access to Vashi sector 17, 10 markets. The property is located in busy Truck terminal which I did not like. Room and hallway were damp, need better ventilation. Elevators are very tiny, need bigger lift that can accommodate 6 people comfortably. Overall I found the hotel pricy and not value for money.