Hotel Parador Cancun

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The A.C. worked great. The pool was clean and neat.

Nice and clean

AC didn’t work, desk said no Wi-Fi in rooms and no bilingual staff

Clean room Friendly staff Very easy

The worst experience ever! First, i arrived and the lady at the concierge said that they don't have any rooms avaliable. I told her that i got a reservation with Expedia and finally she gave me the room but in return she gave me the worst room ever she had. The nightmare starts from there, the room was filthy, outdated, with broken sink, mold in the shower, floor, inclusive i found roaches! Please stay away from this property if you want a decent pleasant stay. They don't care about customers cause i told her how we can fix this before a potential bad review from us, but she just told me to to do it. Not even a simple sorry about it. Unbelievable!

Bare bone room with a/c that works only in full blast ice mode. Unspeakable bathroom. Unfriendly front desk person at the arrival. Loud noise from surrounding area all night. Construction work with heavy concrete drilling starts early in the morning. Avoid this place.

I never stayed at a hotel where you couldn’t drink. The price was cheap and I can see why. No speaks English. The hotel is in a pretty run down area. You definitely don’t feel safe. The room had a weird smell. My room key looked like a house key. Would not recommend this to my worst enemy.

Room was clean, staff was helpful, the air conditioning worked well. we did not utilize parking.

Good

Please improving your WiFi please but overall very good.very good value for the price