Extended Stay America Suites Austin Southwest

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

At your own risk

Recycling

Lo anuncian como desayuno y solo son barritas de granola y café, nos asignaron una habitación que olía a muerto tuvimos que pedir cambio de habitación

Room smelled like smoke, carpet dirty, AC not cooling, no shampoo or conditioner, no blow dryer. Will never stay again nor recommend. Just plain dirty

Perfect location/best breakfast/super clean/loved indoor pool/staff was great! I would stay there anytime

This had to be the worst hotel/motel I had ever stayed at. We had a pipe burst in our home and needed somewhere to stay for a couple of days. The outside of the building just looks sad, it hasn't been maintained. The front desk staff was wonderful! The room was not. The floors were sticky, it was clear that nothing had been cleaned. The tables had some kind of substance on them and the mirrors both had not been cleaned. I had two rooms, one for me and one for my adult children. Their room reeked of cigarette smoke. In most if not all hotels with kitchens there is some kind of kitchen utensils, this place had NOTHING. Not even paper towels. I had brought some leftover dinner thinking I would heat it up in the microwave, that would have been fine except there was nothing to heat it on, let alone a utensil to eat it with. I reserved two rooms for two nights, we left after the first night it was so awful. On the way out my son noticed that there was a sign that said you could buy kitchen items. He also noticed that there was nothing in the lobby that you could get to drink. Not even a vending machine. No water, sodas, or coffee. Of and the breakfast is nutragrain bars and coffee for a few hours. It would have been nice if their web page said there are no kitchen utensils or drinks onsite. If you wanted clean sheets or towels you had to bring your current ones to the front desk to swap out. If you want your room cleaned it's extra money.

Amazing stay. Clean room, and friendly staff.

Perfectly acceptable place to stay for the night or even for a longer stay. The staff were very helpful and friendly.

Amazing stay. Will stay again😀

Clean safe & quiet property (despite being so close to highways,) staff helpful & friendly, had everything I needed & would stay again! (My dog also approved.)