Hampton Inn & Suites Orlando-John Young Pkwy/S. Park

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Beautiful facilities. Friendly and helpful staff.

Very well located for visiting Universal Epic

This is the first negative review I’ve ever posted, but I don’t want others to experience the frustrations I had at this hotel. The hair dryer didn’t work, and I had to contact the front desk three separate times before maintenance finally replaced it. The pool was filled with debris and was never cleaned during my entire five-day stay. The worst issue was the shower nozzle. Once the shower was turned on, it would slowly move on its own and become extremely hot, requiring me to reposition it every 20–30 seconds to avoid being burned. I stay at Hilton properties often and have never experienced this many issues at one location.

I was very unimpressed with this location. Upon arrival there was no one at the desk. I stood there for several minutes waiting to check in. Once in the room, there was hair on the pillow, I informed the front desk, was advised that housekeepers were not on site and there was an hour wait. After an hour and 20 minutes went by, no one had shown up. I contacted the front desk again and was told that they let housekeeping know I needed service that day as if I was requesting a regular cleaning and not encountering an issue that needed urgent attention. On the way out we saw roaches in the elevator. Definitely not a good experience

The hotel was clean but the front desk clerk was not very friendly

Everything was great and super clean

Muy limpia y cercana a los parques

Espectacular

Excelente atención, limpieza, muy cómodo

Great stay and near everything!