ABode Canterbury

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I stay for my husband’s birthday treat, however when we arrived you only had 1 person on check in and the que was out the door so we stood there for 30 minutes waiting, to then get in our room and find no plug for the bath, my husband hit his head twice once in the shower and bedroom as the room had a tilt (wasn’t any mind your head signs) breakfast was advised as a continental however we got 1 bit of toast and a croissant, overall not a great stay.

Location is the best, very unique hotel, friendly staff

The hotel was nice but was just disappointed with the room, the toilet seat was broken as was a shower control. Using the shower and toilet would have been fine if I was 5 foot high and they were both positioned close to the sloping ceiling. We were there just for a night as we were attending an event so had minimal time to raise our concerns at reception. However, our stay was during the hot evening spell and the air conditioning was a life saver. Overall just felt the room was over priced

Nice room but bit noisy looking on high street with vehicles and drunks playing music opposite for a while - as no double glazing / sound proofing. Air conditioning unit leaked water onto table and wet belongings but managed to dry out overnight. Breakfast was okay but continental and not much choice and no ham / cheese / pastries as would be expected. Extra charge for cooked English breakfast / Eggs Royale etc at £10 was too much - we were only charged extra £3 for this at a 5 star hotel we stayed at after this…. Parking at £25 per night is way too expensive and used castle street parking for only £29 fo 2 days there.

Great location in the heart of the city. Lovely clean room with air conditioning which was a pleas given the heat in June!

Im going to start with the positive note then get to the other stuff. It is bang in the middle of the town (so not much parking) everything is walking distance and in that regard it was good a few mins from the cathedral and plenty of places to eat. Now the rest. After a 3 hour drive in the heat we got there absolutely shattered and all i wanted was to get to the bar and have a cold drink, oh no no. What I wasn't told was the car park they have was tiny, also bare in mind i had even called them before hand and asked about the parking all they said was its first come first served (i didn"t realise what that meant until I saw the parking), a tiny car park in a small alley which cars can barley get into (fyi the parking was £50 for 2 nights). I waited at the gate for 20mins as the receptionist was on his own and didn't get a chance to let me in. We get to the reception and checked in, the staff didn't seem to be bothered or apologetic about me waiting. We got to the room (average at best) and fyi we paid 150 a night. The sink hadn't been cleaned as I could see water marks for glasses, the sink got blocked on the second night and they have no maintenance service at night, oh also they don't have fridges in the room ( for £150 a night lol). At check out we weren't even asked about our stay or visit. Disappointed- Not worth it at all, other places ive paid a lot less for a lot more. Avoid this !!!! Please don't waste your money. I blooming did. 😒

Overall, I had a pleasant stay. The hotel is very well located, with everything in Canterbury within easy walking distance. The rooms and some of the public areas are starting to feel a little dated, but if you can get a good deal on the price, it’s definitely worth considering. The breakfast was good, and the staff were friendly, welcoming, and helpful throughout my stay. Overall, a good hotel in a great location, especially if you can book it at the right price.

Staff are very friendly and accomodating. Room was clean and confortable. Location was perfect for shopping, meal out and theatre.

No water at all one morning, told to wait until 9.00-10.00 for maintenance, interfered with our plans , no apologies

Great hotel in a perfectl city centre location . Dont choose the breakfast option as an extra not worth the money