Theatrum Hotel Baku

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Perfect location friendly property decent breakfast

The hotel was fantastic, clean, modern, had nice furniture, a great breakfast and wonderful staff. It’s located central in Baku, nestled away next to a park. The only thing to note is that it is on a pedestrian only street so taxis need to use an adjacent street for pickup. Just something to be aware of. Overall though A+ experience.

I would like to confirm that my stay in this property was excellent. All staff, starting from check in to check out presented very professionally. The GM of the property was also visible and understand the hotel industry. Although i am very frequent visitor of Baku and stay in different hotels but i wish to stay again at this property.

Good clean rooms. Gouged us for 1 night due to Formula One races. Our room rate tripled.

Erey thing is bad

Absolutely not recommended! I made a reservation through the hotel’s app, but what I found was a total disappointment. The room looked nothing like the photos. No desk, poor cleanliness. The bathroom smelled awful, and the wardrobe had such a bad odor it transferred to my clothes. The window couldn’t be opened due to constantly running, noisy machines outside. I could only sleep thanks to my earplugs. Huge security issue. Despite locking my door, someone (possibly staff) entered my room with another card and left without explanation. This is unacceptable! Do not leave your valuables in the room. I asked for an iron twice at the reception — it was never delivered. The shower cabin was broken, water spilled everywhere. Soundproofing is nonexistent. You hear everything from the hallway and next room. Early morning, cleaning staff shouted and made rest impossible. The worst part: they asked 80 AZN for my friend just to accompany me to the room — not even staying! They seem to judge pricing based on how you look. Summary: • Cleanliness: 0/10 • Security: 0/10 • Service: 0/10 • Soundproofing: 0/10 • Pricing: Unfair Avoid this hotel. Choose a reliable place like Marriott nearby instead.

Everything is perfect

I'll start with the good things about the hotel, in terms of location, the location is excellent and accessible and closest to Nizami Street for all the shops, the old city everything is within walking distance, the employees at the reception were nice and smiling. ‏But regarding the hotel's shortcomings - first of all, the rooms are not ventilated, there is no window, the carpet in the room was full of dirt and there were parts of the carpet with smelly mold on it, the shower is not clean, full of scale, the closet in the shower cannot be put anything in it because it was dirty and wet... and the "cleaning" of the room only started at 4-5 pm and even later and it is important for me to note that there was no actual cleaning, only that they changed towels and the bag in the trash can and made the bed!! A bad experience all day. My husband and I started itching all over our bodies from the shampoos they but in there, and because they don’t change bed covers. So if you don’t have enough money and you don’t care about clean room and good smells choose otherwise it’s really horrible .

Wonderful location. On a pedestrian street

Hotel located right in the central city, walkable distance to everything shopping dining, 5-10 min walk to Old city. We stayed in October and the AC wasn't working, per hotel staff they switched to a winter mode and 23.5 C is the lowest temperature you can set, so be ready to sweat while you are in the room. Our shower was missing a Glass door, so every time you use it, our bathroom would turn into a pool area, be ready to wipe the floors every time you use a shower. Keep in mind that the location of this hotel it is not accessible to taxis or any other vehicles. The hotel does offer bellboy service with a prior phone call request. They bellboy will come out and meet you at a nearest parking lot which about 80m away.