Le Metropolitan Paris Tour Eiffel, a Tribute Portfolio Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

No

Not a good service

Staff was excellent

Wonderful staff!

Had a great time excellent staff

The worst stay ever in my life. We paid more than 500€ for nothing per night. There was a smallest room where were bad and walls. We couldn’t even open my luggage in this room. Recognized, that we paid 500€ for nothing we came to the reception to resolve this problem. Oman, a very nice guy, tried to do his best. I explained to him that we need upgrade only for 2 days because we traveled to Poland and left Paris earlier. Then, the manager, that was a woman, she told me “I’ll give you a pleasure - a discount for the upgrade. Pay for 5 days or stay in your room”. Each night 100€ and get a bigger room. Yes, the room was better, but it’s not my problem that the pictures, the description and all the rest about this “luxury” hotel wasn’t true. Hahahah a pleasure. Thanks to you, ma’am. We left one day earlier, and during checkout the guy couldn’t give us money back from the deposit, cause there was a problem in the system. It’s not his fault, I know, but how is this possible, that I paid almost 4.000 for such a terrible stay? And how is this possible that it’s a Marriott group?? 1/10 , 1 point for the beautiful view, for Oman and this guy at the reception. All the rest- terrible.

Staff was very nice, courteous and helpful.

Tiny tiny hotel, but amazing location and wonderful staff.

Nice hotel

Very friendly. Helpful and professional staff, especially Jacinto and Ramon.