Washington Marriott Georgetown

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The stay was not good from start to finish. The hotel scammed us with parking. Parked at the hotel for less than 2 hours and got charged for a full day. We were refunded for the hours not in the parking garage. Then we stayed again at the garage for less than 12 hours, and we were charged again for 2 full day fees. The first time, they said it was due to a machine malfunction. However, the second day speaking to a different receptionist, she was clearly being deceptive and firm with us. The hotel robs you. It was also a dirty hotel. There were roaches outside the entrance, and in the hallway of the rooms we were in- which were already considered business rooms (more quiet, less floors). It was dark and dingy with little lighting in the hallways and in the room itself. The price of the hotel was not worth it. I found cheaper and higher rated places. The location of this area doesn’t compensate for the hotel service and stay itself, as there were little to places to go walking distance.

Very nice

Location was great. Clean rooms and friendly staff

Very nice staff who were open to helping everyone and because UFC Freedom 250 and NBA Finals were happening there was a very nice atmosphere in the bar and restaurant.

Big room and friendly staff.

Very helpful staff

This was the worst experience ever this message is not a reflection of the manager Bria in the restaurant. She is a sweetheart and took her time to explain the charges. My issue is the front desk clerk. He talked down to me and had a smug attitude. Consistently cutting me off as I spoke. I asked to speak to a mrg but a gentleman Raul came out and didn’t explain the situation any better. I feel like a company should stand on the word of employees and learn how to listen verses stating policy. I will never stay here again.

Clean room, great restaurant and bar, very easy to go around, location was great.

2 nights there. Housekeeping did not clean room after 1st day Also, restaurant was very expensive and parking problems. We were charge an additional 60 dollars when my son took car out and came back

The room was great. The location was great. The staff was very kind but… Do not order breakfast from four room service. It cost me $45 and I could not eat it. It was so poorly prepared and half the order was incorrect. It also was delivered in a bag. I guess the days of getting room service on a tray are gone. Did I mention it was also half cold?