Hyatt Place Chicago/O'Hare Airport

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Gteat location

Parking area was small & needed repairs

Good location, close to the airport. Very clean and welcoming

Stayed here recently on a trip to Chicago. I chose the Hyatt Place because it was more reasonably priced than many hotels near O'Hare. Unfortunately, the old saying "you get what you pay for" came to mind. My first impression was how dated the lobby felt. The small, dark reception area, worn carpeting, and dingy-looking bar immediately behind it made me question whether I wanted to check in. Check-in itself was quick and efficient, although a bit canned and lacking in sincerity. The walk to the elevators felt more like a service corridor than a hotel hallway. Worse, the hallways on both the main and guest-room floors smelled of damp carpet, and the worn, dingy surroundings added to the experience. Fortunately, the room was considerably better—nothing special, but clean, fresh, comfortable, and more than adequate for an overnight stay. Arriving late, I asked about dining and was directed to the completely empty bar area. Given the atmosphere, I chose to eat elsewhere. The complimentary breakfast the next morning was decent, aside from a couple of hard biscuits. Overall, if your goal is simply a clean, comfortable room close to O'Hare at a reasonable price, you probably won't be disappointed. If you're expecting a polished hotel experience with quality amenities and a welcoming atmosphere, you may find yourself writing a review much like this one.

Room was humid, room had a weird smell. When we first came the room smelled like they sprayed a whole bunch of air freshener in it. After that smell went away, it just didnt smell good in there.

Overall decent place to stay

na

My room was dirty. I went to lay in my bed and there was hairs under my sheets and pillow, pubic hair under the sheet and bathroom. I called the front desk and it took over half an hour to have someone come clean the room when they came to clean the room. The lady said that is that the morning crew gets so many rooms and they just sometimes have to even skip rooms. They don’t have much time. The hotel is really rundown it smells. The beds are super old to be Hyatt I expect higher expectation this hotel felt more like a motel. I would not recommend.

Comfortable beds and amazing view from top floor!

Staff is very friendly.