Property policies
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Check-in/out Time
Earliest check-in time:After 15:00 - Before 00:00
Latest check-out time:Before 12:00
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Check-in policy
The guest responsible for check-in must be aged 20 or above In line with the Taiwanese government's sustainable tourism initiatives, single-use amenities will no longer be provided from 1 Jan 2025. (Exact date depends on the hotel)
The hotel will occasionally host live music events from 8:30 PM to 1:00 AM. During these times, there may be noticeable music noise, especially on floors 5 and 6. If you are sensitive to sound or plan to rest early, we sincerely recommend that you contact us by phone (+886-2-2711-7268) or email at least three days prior to your arrival. We will do our best to arrange a quieter room to ensure a more comfortable stay.
To enhance the quality of our hotel facilities, guest room enhancement work will be carried out from August 20 to August 31. During the renovation period, there may be some vibration and noise between 11:00 AM and 3:00 PM each day.
We will make every effort to minimize any impact on your stay.
We sincerely apologize for any inconvenience this may cause and truly appreciate your understanding and cooperation. Should you require any assistance, please dial “0” from your room phone to contact our Experience Provider team.
We wish you a pleasant and enjoyable stay with us!
Please be informed that, due to government policy, annual high/low voltage power system maintenance will take place from 11:59 PM on January 5, 2027, to 6:00 AM on January 6, 2027, during which electricity will temporarily suspend all power supply. Air conditioning, and other electrical facilities in guest rooms and public areas will be unavailable.
We sincerely apologize for any inconvenience this may cause and truly appreciate your understanding and cooperation.
The hotel’s designated parking lot is located on B2-B4 of the hotel. Hotel guests enjoy free parking service. Parking spaces are available on a first-come, first-served basis. After parking your car, please register your car number at the front desk.
In support of environmental sustainability, starting January 1, 2025, the hotel will no longer proactively provide single-use amenities in guest rooms, including toothbrushes, toothpaste, razors, combs, and vanity kits. Should you need any of these items, please contact our Experience Provider team.
Furthermore, in compliance with regulations from the Taipei City Environmental Protection Bureau, beginning July 22, 2025, hotels will be prohibited from providing or selling single-use amenities, even upon guest request. We apologize for any inconvenience this may cause and sincerely thank you for your support.
Note: Check-in policies vary by property. Please check carefully before booking
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Child Policy
Children at all ages are welcome to stay at this property
Age
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Fees
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|---|
0-11 years old Not included | Free |
Children aged above 11 will be charged as adults at this property
Up to 1 children aged 11 or below can share a bed with an adult for each room. If you're bringing additional children, please refer to the following. Detailed policy can be different depending on the hotel.
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Extra bed policy
Extra beds are not allowed at this hotel
Additional fees may be charged when you accompany children or bring additional guests. Please contact the hotel directly for details.
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Other fees
Full breakfast price: Adult approx. TWD 462, Child approx. TWD 275
Airport shuttle fee: One-way per car TWD 2000 (3 seats total)
Hotel designated parking: Free parking service for guests (limited parking spaces)
Pet-friendly room types: Standard double room, standard twin room, double bed with sofa bed room. Pet fee: TWD 924 per pet per night.
Service animals are exempt from fees
Early check-in requires an additional fee and is subject to availability
Late check-out requires an additional fee
Other additional charges may apply during your stay. These fees and deposits may be subject to tax and are subject to change.
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Food & drinks
The Texas Roadhouse Steakhouse, located on the 1st floor of the hotel, serves American-style breakfast set options. Breakfast is available for dine-in or take-out. Operating hours are 07:00 AM–10:00 AM from Monday to Friday, and 07:00 AM–10:30 AM on Saturday, Sunday, and Public Holidays.
