A Place to Remember El Nido Palawan

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

There were dogs and a cat that ran the halls all night barking and fighting. The outside doors were broke so the sea port and noise was unstoppable. The booking included free breakfast but the kitchen was closed. The owner and his family partied upsairs above us all night. Then they asked for more money saying I had a guest and they needed 1000 extra per night. . I showed them the booking. I booked for 2 people and breakfast was included. The tv didnt work. The airconditioner didnt work. The owner is greedy. The place is a dump

Overpriced, Property owners dogs barking and pooing and weeing outside my room no safe,no fridge,no hot water, dirty room,no kettle,dripping water on toilet seat. Overall an absolute disgrace

I have done a fair bit of traveling and stayed at many hotels, inns, and hostels over the years…and I can confidently say this may have been the worst stay of them all. The location is fine; it’s close to many shops and restaurants. And it’s across a small street from the beach. Those are the only positives I can mention. I would like to first mention that I am very affectionate towards animals and I love dogs. HOWEVER, a hotel is not the place for a dog to live. I’m not talking about a guest traveling with their dog. I’m referring to the 3 little dogs (they appeared to be Yorkies) that were residing in the common areas of the hotel, to include areas right outside the guest rooms. Again, I love dogs, but these little maniacs would bark at any and all hours of the day and night, often with zero intervention from anyone. I complained about the noise on multiple occasions to the “staff” and on the one occasion they did anything about it, they stuffed the dogs into a guest room (seemingly used as a storage room) that was right next to mine! I like to read the fine print of property listings and I did not see any mention of dogs residing in the hotel, which is an unacceptable oversight (but likely an intentional one by the hotel ownership). These dogs barked constantly and were a severe disturbance day and night. If I had known these dogs were present I would never have booked here. The rooms are NOT sound proofed at all, and the beds have cheap foam mattresses (NOT memory foam).

I will not recommend A Place to Remember, El Nido to anyone because of our experience. The room for 4 has no space for you to move around the room. The bed was clean and comfy, but the tv was not working and the staff made it work for us, the electrical sucket in the Wall was falling apart, the bathroom has no rug and slippery, the sink was dripping water, we have to shut it off every time we use, the shower is not working right, the towel holder was falling off, no soap or shampoo or body wash in the containers and there’s cockroaches... I think we paid a lot so I expect more...will never come back there! We paid for the room P27,190.53 for 3 nights/P4,979.51 x 3 nights =P14,938.58 but the taxes and fees cost me P12,182.40. We asked the owner about the taxes and fees and he said he doesn’t know, that taxes and fees doesn’t go to them, they said ask hotels.com about that, I’m so confused on who to asked. Can you help please? We also used hotels.com for our Coron trip and I did not pay much for taxes and fees and our hotel room was 3x better.

Perfectly located near the marina and away from the business noise.

Really good breakfast, very helpful with scheduling tours, bed was very comfortable. The wifi did not work in the room, free water to refill, refrigerator was helpful in the room, had to ask for hangers for clothes, needed a better set up for drying wet clothes from the beach. The bathroom floor mat did not get replaced with clean mat. Could use some type of wall decoration to make the room feel hospitable. AC worked well.

The room smelled of mold. The air conditioning, while functioning, was load to the point of disturbing sleep. There was no wifi on any of the floors. The view from the terrace is great though, and the breakfast was ok.

I am trying to get my money back for 3 days

El Nido is a very isolated location and resources are scarce. These guys made you feel like you were visiting family from a far. There is everything you need within feet of the property. Have now illusion dreams of Hawaii here. It is a “Hole,” but a very nice treasure of a Hole. Love the Dive shop next door.... lots of activities to engage in.

I hate to write review and complain however our experience to this hotel was very bad. The whole stay, the tour, the private Van. The hotel bathroom was dirty, the water smell was very bad, we had to buy a gallons of water for shower and tooth brush. We ask for private tour it wasn’t organized they didn’t explain us which is the first place to go according to the weather. Aside from that they brought us to where short cut, very scary wave. It was really scary, I noticed there was no boat who pass there it was just us and just told us it’s normal. I never seen normal like that. We all got Nervous. I guess they were trying to cheap the Gasoline since we pay it by private tour. We spent 20,000 on that tour we didn’t see 4 places coz they were trying to skip it I think they just want to go home early. I’m glad I insisted coz could have not seen a beautiful lagoon...The captain and tour guide was not nice except our chef who cook good food. Here comes to our private van on our way to the airport there was 2 passengers on the front when we clearly said that it’s private. I guess the owner wants to get cheap again. We paid 10,000 for private van only to find out they were tying to make money and put some passengers in there. The only good side is the breakfast place on top other than that everything was horrible experience. Don’t be confident because of a good location. You need a lot changes to keep the business. There is a lot of competitors.