Grand Hyatt Gurgaon

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

A wonderful & clean hotel that satisfied all our needs. It was a short stay so I'm unable to comment on a whole lot of things. We loved the shopping mall attached to this property too. Keep it up always.

Beautiful grand lobby, great dining options, modern spacious rooms but very noisy at night due to club music next door. The pool is dirty due to pigeons and some of amenities remain under construction. Breakfast staff very attentive, delicious south indian cuisine and breakfast manager took extra care to ensure we had everything we needed. Front desk manager and housekeeping manager also very attentive to ensure we had a lovely stay.

Large clean room with amazing view, modern design, huge bathroom, comfortable bed, beautiful lobby, great breakfast

Actually an incredible hotel. Clean and great breakfast

Over all good experience

Amazing hotel . Staffs are very friendly. Location wise also good place.

I have to thank the Night Manager, Sushma and Security, Harish who were on duty on May 5 at around 2:30 am. Our group, had a successful fashion show the evening of May 4. After the show, we packed 16 suitcases before we could go back to our rooms to pack own our personal suitcases for our flight the same day. Once I reached my room, I realized I did not have my body bag with me! It contained my passport, credit cards, driver's license, cash and other valuables. I tried to trace my steps and remembered leaving it at the basement where we did our hair & make-up. Before I could start panicking, I got a call from Sushma with a reassuring question, "Ma'am, by any chance, are you missing your bag?" I was almost in tears and she asked my permission if she could go to my room and personally deliver my bag to me. Sushma and Harish arrived a few minutes later and gave me my bag! She asked if we needed anything else, I told her we didn't have time to eat dinner due to the timing of the show and all outlets were closed by the time we finished packing the collection. It was also the birthday of our dresser/assistant who we didn't have a chance to sing to, we couldn't find even just a small cup cake for her. Sushma came back with server, Ayushmita with a small birthday cake! Now, this is what I call BEST SERVICE! THANK YOU Sushma, Harish and Ayushmita for making our tired selves feel so taken cared of! You are the best!

A very new hotel with latest features. Had a luxurious stay with good quality food.

Loved the architecture and interior elements. It was a luxurious stay. Also loved the food and the staff. We ended up staying indoors for all our meals and trying out the different restaurant/bar options on the property. They did not disappoint!

Amazing service and amazing buffet breakfast