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Guests and rooms

2 adults, 1 room

BlueBay Grand Esmeralda All Inclusive

Carretera Federal Chetumal(Puerto Juarez Km. 300)See map

NZ$ 357.58per night

This is the cheapest price in 30 days, based on the rates on 24 Sep

Top reasons for booking
Family-friendly
The hotel features multiple amenities for children
Kid-friendly facilities
A safe and fun space for kids with activities
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Free kid's club
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
3.4/5Good 1K+ reviews
Exploring the area
Playa del Carmen Airport, 11.4km, About 13 mins from hotel by car
Tres Rios Ecopark, 800m, About 13 mins from hotel by foot
14
Suite, Pool Access, Garden View Emerald
1 double bed or bigger

65.0 m²

Garden view

No pictures available yet
Superior Room, Garden View
2 beds

35.0 m²

Garden view

25
Deluxe Room, Partial Ocean View
Bed type arranged at check-in

35.0 m²

Partial ocean view

No pictures available yet
Superior Room, Partial Sea View
2 beds

35.0 m²

Partial ocean view,Partial sea view

27
Deluxe Room, Ocean View
Bed type arranged at check-in

35.0 m²

Ocean view

No pictures available yet
Deluxe Room, Garden View (Gold)
2 beds

35.0 m²

Garden view

19
Suite, 1 King Bed, Jetted Tub (Emerald)
1 double bed or bigger

64.0 m²

No pictures available yet
Deluxe Room, Garden Area
2 beds

35.0 m²

Garden view

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Read all reviews
3.4/5.0

Good

1K+ reviews
Location
0.0
Services offered
3.8
Cleanliness
3.2
Atmosphere & facilities
3.4
All
4.5+
3.0+
Noemi
Reviewed: 11 Jun 2026

1.0/5.0

Below average

Stayed with friends

The staff was rude we couldn’t get dinner reservations there were only a few places to eat! No transportation the hotel had roaches the elevators in the buildings did not work the bedding was stained and filthy!!!! It stinks I give it zero stars
Nikolay
Reviewed: 9 Jun 2026

1.0/5.0

Below average

Solo stay

The food was horrible, worst resort food I've had. The smell from the seaweeds was making me sick that I had to leave early. It was so bad it smelled in my room and all over the resort. The alcohol brands I've never heard of.
Erick Aaron Arroyo
Reviewed: 9 Jun 2026

4.0/5.0

Great

Stayed with kids

Muy bonito lugar me gusto todo lo unico malo es que hubo sargazo y no pude entrar a la playa de ese lugar y me tube que desplazar a otro lugar
Alan
Reviewed: 8 Jun 2026

5.0/5.0

Fantastic

Stayed with partner

Excelente servicio me dejo sin palabras, recomendable al 100%
BERENICE
Reviewed: 6 Jun 2026

1.0/5.0

Below average

Stayed with partner

The beach was inaccessible. Wasted my money. Food was yuck
Miguel Jose Herrera
Reviewed: 6 Jun 2026

5.0/5.0

Fantastic

Solo stay

Todo bien
Rita
Reviewed: 4 Jun 2026

1.0/5.0

Below average

Stayed with friends

Very bad customer service. The place is old and changing to new owners and they only care about selling their timeshare
Chance
Reviewed: 3 Jun 2026

5.0/5.0

Fantastic

Stayed with friends

Very clean. A lot of fun.
Esther
Reviewed: 30 May 2026

4.0/5.0

Great

Solo stay

This was a beautiful beautiful place. The only issue that I had is that it took three days for maintenance to come and fix my phone two days for them to fix my ceiling fan which still wasn’t working after they fixed it and one day to fix plumbing issues I’m not sure if it was specific to my room, but I will acknowledge that part of the time lapse happened due to possible language barriers but then I also did go straight to the concierge, maybe I didn’t go to the right person or was not told the right person to go to other than that the service staff at the restaurants and buffets were beautiful and lovely. The photographers were so nice. The bartending staff were so delightful. Could’ve been a little bit heavy on the drinks overall I would go back.
Martha Elena
Reviewed: 28 May 2026

5.0/5.0

Fantastic

Stayed with family

En general, excelente.
1/5
4.5/5
Fantastic
672 reviews
800m from downtown,Playa del Carmen
NZ$92.68
Incl. taxes & fees: NZ$92.68
1/5
4.4/5
Great
1K+ reviews
2.7km from downtown,Playa del Carmen
Fitness
Business center
NZ$835.81
Incl. taxes & fees: NZ$835.81
1/5
4.5/5
Fantastic
1K+ reviews
2.7km from downtown,Playa del Carmen
Fitness
Business center
NZ$635.84
Incl. taxes & fees: NZ$635.84

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