I'm Korean, and here's how to use it. First, the title says it departs "from" the South Rim, but it departs "to" the South Rim. After paying for this tour, a confirmation message will be sent to you. The message includes the company's phone number, the number that received the message, and their email address. I contacted them via email. Hotel pick-up is available within a 5-mile radius of your address. If you provide your hotel address in the email, they will send you a photo of the appropriate pick-up location for that hotel, along with a time to be there. That completes the reservation. After the hotel pick-up, you'll move to the company near the airport for weight measurement and pilot assignment before departure. From the Hoover Dam to the Grand Canyon, you'll briefly rest at a table in the middle of the canyon mountains, where you can choose one of champagne/soda/water to enjoy with pretzels and peanut snacks while sightseeing, and then depart 30 minutes later. Refueling takes place at a gas station along the way, which was a fascinating experience since who knows when you'll see a helicopter being refueled again. Seating is in one team with 2 seats in the front and 4 in the back. You can rotate seats. When refueling on the way back, if you ride in the front seat during the second leg, you'll only be able to ride for about 5-10 minutes. Keep this in mind. / Review: I really enjoyed the ride. The explanation is in English, but if you listen closely, you can understand everything because they use easy words. I've also driven there by car, but this was definitely an experience where I could get closer and feel it more.