Private City Transfers for Colombo and Surrounding Areas

We booked this service for our transfer from Colombo City (from Best Western Elyon Hotel) to Bentota - Hotel Bougain Villa, Aluthgama. We reached the place within two hours, thanks to the efficient drive by the driver.

A wonderful experience to share! It was a hassle free travel plan as a solo female traveler . I was 3 days only in Sri Lanka but they arranged amazing tourist places for me. They have an excellent service given by my kind tourguide/personal driver Mr. Kosala. I know that Sri Lanka has many best to offer and will definitely come back and arrange my visit again with Klook!

Comfortable car, easy transport. Driver was friendly and well prepared.

Easy booking, driver arrived on time, and they will WhatsApp you from the day before, an hour before pick up and pickup itself. Smooth ride to Galle!

Driver was on time and got us to the airport safely. The vehicle was comfortable and driver if friendly.

Our driver showed up in advance, which was great! He was nice and had a comfortable car. Thanks!

I'd like to share my experience with this transfer booking. First, I admit that I selected the wrong route when making the booking. However, I had already entered my hotel, Cape Weligama - Relais & Châteaux, in the order details, so the supplier knew my actual pickup location from the start. Despite this, the supplier only notified me via WhatsApp that an additional $60.20 was required, and this was only about two hours before the free cancellation deadline. I didn't see the message until the next day, by which point the cancellation window had closed, and I had lost the opportunity to arrange alternative transportation. Afterward, the supplier continued to ask via WhatsApp whether I wanted to pay the extra fee via a payment link or in cash. Since the booking was made through Klook, I was unsure if off-platform payments were protected. Consequently, I did not accept this arrangement and instead asked the hotel to help arrange a new vehicle. I understand that selecting the wrong route was my oversight, and I appreciate that the supplier remained polite throughout our communication. However, I believe that if the supplier had notified me earlier about the route discrepancy, especially since they already knew my actual hotel information, it would have given me sufficient time to modify or cancel the order, and the overall experience would have been much better. I have since submitted a request to Klook, hoping they will review this situation. I hope sharing this experience will help other travelers with similar needs be more vigilant, and I also hope the supplier can provide more timely notifications and services in the future.

the driver was on the phone constantly, having loud conversation. he was speeding the entire time and missed the hotel location and offloaded our luggage in the middle of the road. really bad service for the money paid.