Yufuin no Mori Train & Beppu Umi Jigoku (Sea Hell) & Dazaifu Tenmangu Shrine Day Trip (Optional Kinrin Lake & Kamado Jigoku (Oven Hell) Route, Chinese/English Speaking Guide)

Pre-departure Notice

We will contact you between 17:00 and 21:00 the day before departure using the contact information you provided. If you do not receive any information, please check your email, including your spam folder. During peak travel seasons, there may be slight delays in sending emails. If you receive multiple emails, please refer to the latest one. If you do not receive any travel information on the day of departure, please arrive at the meeting point 10 minutes in advance at the scheduled meeting time and look for the JRT tour guide flag to inquire. Thank you for your patience and cooperation.

• If the minimum number of participants is not reached, you will be notified of the cancellation by email the day before departure. In the event of extreme weather conditions such as typhoons or heavy snow, confirmation of cancellation will be made by 18:00 local time the day before departure, and you will be notified by email. Seats and Vehicles • This is a group tour, and seating is on a first-come, first-served basis. If you have any special needs, please note them, and we will do our best to accommodate you, but the final arrangement will be subject to on-site conditions. • The type of vehicle used will depend on the number of people, and you cannot specify the type of vehicle. When there are few people, a driver may be arranged to also serve as staff, and the explanation may be briefer. • If you need to bring luggage, you must inform us in advance. If you bring luggage without prior notice, the tour guide has the right to refuse boarding, and the fee will not be refunded. Eating and drinking are prohibited in the vehicle. If any damage is caused, compensation will be required according to local standards. Itinerary Adjustments and Safety • Japanese law stipulates that commercial vehicles must not be driven for more than 10 hours per day. If the time is exceeded, additional fees will be charged (ranging from 5,000 to 10,000 yen per hour). • The itinerary is for reference only. Actual traffic, stopover, and tour times may be adjusted due to weather, traffic jams, facility maintenance, and other conditions. The tour guide may reasonably replace or reduce attractions depending on the actual situation. • In the event of weather or force majeure causing the suspension of facilities such as cable cars and cruise ships, alternative attractions will be visited, or the duration of the stay will be adjusted. • Fees will not be refunded for lateness, temporary changes to the meeting point, or leaving the group midway due to personal reasons. You will be responsible for any accidents and additional expenses incurred after leaving the group. Seasons and Scenery • Seasonal limited activities such as flower viewing, autumn foliage viewing, snow scenery, and fireworks festivals are greatly affected by the climate. The flowering period and peak foliage may be earlier or later than expected. Even if the expected scenery is not achieved, the tour will still depart normally, and no refund will be given.

Other Notes • Please arrive at the meeting point on time. We will not wait for latecomers, and you cannot join the tour midway. • It is recommended to wear light clothing and shoes. Please bring warm clothing for winter or mountain tours.

* The itinerary does not include personal travel and accident insurance. It is recommended to purchase your own insurance. Outdoor activities and high-risk sports involve certain risks. Travelers are advised to register prudently based on their health conditions.

* After the itinerary departs, if it is forced to be suspended due to natural disasters or force majeure, the fee will not be refunded, and travelers will still need to bear their own return or additional accommodation costs.

* During peak travel periods on Japanese red days and weekends, there are often severe traffic jams or early closing of attractions. It is recommended not to book flights, Shinkansen, or dinners for the same evening, and to bring your own snacks and power bank.