23

Kota Kinabalu Sapi Island & Kokol Hill Elf One-Day Snorkeling Tour

3.3 / 5
11 reviews
100+ booked
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Free cancellation (72 hours notice)
You'll get a full refund if you cancel at least 72 hour(s) before the activity date (destination local time)
Depart from Kota Kinabalu
Duration: 7.5 hour(s)
08:30-16:00
Guide language
English, Chinese, Malayalam
Hotel pick-up
Large group (2-40)

Itinerary

Photos & details
Find your departure point
Day 1

Pick-up08:30

1

Sapi Island
Snorkeling

2 hr(s) • Guided • Pay on site

Lunch • Barbecue

Barbecue

1 hr(s)

2

Kokol Hill Elf

2 hr(s) • Guided • Tickets included

Custom address16:00

Know before you go

What's included

  • Driver, Live tour guide: Chinese, English, Malayalam
  • Meals: Lunch
  • Admission: Kokol Hill Elf
  • Admission
  • Insurance
  • Other personal expenses
  • Tips and gratuities
  • Anything that requires extra top-up onsite
  • Extra order food and drinks
  • Water sports

Before you book

Additional information

Other Reminders

  • The transfer is Seat In Coach (SIC) basis
  • Heart disease patients, asthma patients, surgical/fracture injury patients who have not recovered or other similar symptoms which not suitable for island activities
  • For safety purposes, it is not recommended for women
  • Conservation Fee for Sapi Island: INTERNATIONAL RM25/Adult (12 years old & above) ; RM20/Child (4-11 years old) * Child is determined based on their year of birth. MALAYSIA ID HOLDER RM8/Adult (12 years old & above) ; RM5/Child (4-11 years old) * Child is determined based on their year of birth.
  • Traveler are encouraged to purchase their own travel insurance.
  • Participants aged 3 -11 are considered children, based on birth year

Prohibitions & Limitations

  • The activity is not recommended: high blood pressure / epilepsy / pregnant women
  • The activity is able to accommodate the following dietary requirements: allergies / gluten intolerance / vegetarian diets

Terms & Conditions

Confirmation

  • You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

  • You'll get a full refund if you cancel at least 72 hour(s) before the activity date (destination local time)

Booking changes policy

  • Change are allowed until 72 hour(s) before activity starts
  • The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
  • The booking cannot be changed if the voucher has not yet been issued.
  • Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

How to use

Pick-up information

  • Hotel pick-up and drop-off services are available
  • This is a shared transfer and early or late pick-up is possible
  • Arrive at the hotel lobby 10 minutes before your selected pick up time
  • Enter your hotel name and address at the checkout page
  • The driver will wait for up to 10 minutes before leaving (no refunds after this time)
  • Look for the guide/driver holding a signboard with your name at the hotel lobby
  • Kota Kinabalu city area
  • Pick up time: 08:30
  • Surcharged RM 25/person is applied for Outskirt Hotel (such as Nexus, Rasa Ria, Pan Borneo Hotel, and others), payable onsite

Usage validity

  • The voucher is valid only on the specified date (and time if applicable)

Age & eligibility

Eligibility

  • Free for children aged 0-2
  • Children aged 0-11 must be accompanied by a paying adult
  • Important: Infants and children must be included in the passenger headcount
  • This activity requires a minimum of 2 participant(s). If the minimum is not met, you can book an alternative date or request a full refund
  • Group size: 2-40 participant(s)

Reviews

3.3 / 5
Average
11 reviews
Guide
5.0
Itinerary
2.0
Quality of transfer
5.0
Value for money
2.0
I met a kind guide, Alex, and there is a boring point in the middle, but I think it would be nice to spend a day or so to have a special experience.
The local service is very good, but the platform service needs to be improved. If you book an order that is not suitable for foreigners, the platform system should cancel it and ask the user to rebook to avoid the problem of making up the difference.
Well organized. Pick up was on time, food was good. My family enjoyed the snorkeling and beach activities. Kakal Hill Elf visit was awesome. Tour guide was friendly and accommodating
Sapi is a good small island to visit but has a limited snorkeling area for 'safety', and one needs to pay more to get outside the zone to see real fish. It sets you to pay the base + add-on(s), so smart and defeats the freedom of nature exploration vs exploitation of it. Lunch is alot but not of quality, better full than go hungry after swimming yea. The kokol elf is really not worth the 30-45 minutes travel although it is something different. A 10-15 minutes wrap up the hill ride. Midway through the snorkeling session, the organizer even wants to cancel the trip on the pretext of "raining" as an excuse. FYI, the weather is super hot throughout the heat-wave seasons, were told by the kokol operator not even a drop of rain. Offered to refund RM20 / pax while it was RM70/pax on Klook. Refusing to be short-changed, the tour operator's manager suddenly changed his mind to resume the kokol elf trip but another driver just to fetch us, one family only. Now it is clear why our original tour guide informs us to speak with his manager directly. Though professionally executed, the intent was not an ill one.
It’s too expensive for non-Malaysian and doesn’t worth the price. Firstly, the staff in the island mostly can speak Malaysian only. During the pick up, they just talk and explain the itinerary to Malaysian without greeting to non-Malaysian participants. Secondly, I can see the unprofessionalism of the staff. For example, the total guide kept having private chat with a single girls participant throughout the whole activity and neglect the other participants. While the tour guide said we will be departing at 6:00 pm, he suddenly extends it for half an hour in order to have more private chat and taking photos exclusively for the girl. At the end, we have to wait for them nearly 40 minutes for their intimate relationship.
transportation was great, on time and very nice driver and guide. Unluckily the weather was not really good so the water activities at Sapi island were limited (only parasailling or jetski), the water was also dirty because of a thunderstorm the day before so nothing to see for snorkeling... very bad timing since there is not much to do on the island if the sea is not nice, but for sure it can be a very different experience with a better weather and a nice sun. (Can't control the weather...) The lunch was not pleasant as well, the food was not good and with very little portion for everybody. About Kokol Hill, it was about 40-45min drive from KK center, and it doesn't worth it, this was a big waste of time. ( good weather or not)
Food served were not good. Does not worth to visit kokol hill as is a run down place, take a few pics and left.
The staffs are friendly but the food for lunch is not great.

About the operator

Operated byVTS HOLIDAYS SDN BHD
501Total reviews
80 %Good review rate
Reviews of this operator
I met a kind guide, Alex,
See all reviews

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