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Sheraton Grand Danang F&B Services (Seafood Basket, Signature Seafood Medley, Unlimited Breakfast)

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Sheraton Grand Danang Resort, Trường Sa, Street, Hoa Hai, Ngũ Hành Sơn, Da Nang, Vietnam


3.0 2 reviews
  • Aileen 9 May 2021
    Review for: Seafood Medley and a bottle of wine for 2 persons at The Grill Restaurant

    We purchased the voucher because they stated in the package details "Inclusive of UNLIMITED King Crab legs, lobsters, clams, tiger prawns, mussels and more..." Well, when they served the food, we were dissatisfied because it's NOT UNLIMITED at all! There was only a small portion of the king crab legs, and a few prawns and mussels in one pan with too much white sauce that was not really appetizing. It seems like they put too much white sauce to make you feel full right away. We were expecting unlimited seafood but it was just a misleading advertisement. Their customer service was excellent at first, but when the waitress asked us what we think about the food, we told her that it wasn't what we expected. She then changed her behavior towards us which was not really friendly and another person gave us our bill and processed payment.

    Reply from Klook

    Thank you for leaving us a review and providing us the valuable feedback. We're sorry to hear that the service and food provided dissatisfied you. We truly understand your disappointment and have passed your comment to the merchant for future improvements in order to meet the expectation of our customers. We hope to serve you better next time. Thank you for your understanding.

  • Anh duy 27 Dec 2020
    Highly recommended
    Review for: Giỏ Hải Sản cho 2 Người

    The meal was delicious. Especially restaurant management and service staff with 5 star quality. Consultation is ok and the service is very attentive and warm. If you have the opportunity to stay and eat here. Get an extra 10% discount when calling more alacart. Yummy.

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US$ 10.90 12.65

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