Ngong Ping 360 Ticket In Hong Kong

The Crystal Cabin features a glass-bottom floor, offering a unique perspective with stunning views below. Unlike regular cable cars, it provides an exhilarating experience by allowing passengers to see through the transparent floor, providing stunning views of the landscapes below.

Kindly check the voucher for its validity. For fixed-date tickets, you must use the voucher on the selected date. For open-date tickets, you can travel on any day within the validity period of the ticket.

According to the "Ngong Ping Cable Car Rules and Regulations," children under 12 years old must be accompanied by an adult aged 15 or above to ride the cable car.

For the safety of passengers and the environment, smoking is prohibited at both cable car stations and inside the cable car cabins.

Yes, you can use the baggage service at the Ngong Ping Cable Car Tung Chung Station and the "Holidays 360 Information Centre" in Ngong Ping Village during operating hours. Details and fees for the baggage service can be found on the official website.

Ngong Ping 360 is wheelchair-friendly, with dedicated boarding ramps, spacious cabins for mobility aids, and staff assistance during boarding and disembarking. Upon arrival at Tung Chung Station, disabled passengers can request assistance from staff, who will guide them to the elevator on Mei Tung Street to reach the ticketing counter on the second floor.

Tung Chung Terminal, the starting point of the Ngong Ping 360 cable car ride, is located near Tung Chung Station, part of the Hong Kong MTR system. It’s about 10-15 minutes from Hong Kong International Airport by taxi or bus. Alternatively, you can take the Airport Express to Hong Kong Station, then transfer to the Tung Chung Line.

Certain types of packages are refundable before redemption, please refer to the package detail or your voucher for the cancellation policy. If the cable car is closed on your participation date, please visit the attraction within the validity period stated on the voucher once it reopens.

(How do I check my voucher? App: Account -> Bookings -> See Voucher; Web: Profile picture -> Bookings -> See Voucher)

Unfortunately, we cannot amend the participation date if you have a fixed-date ticket, nor can we change the package due to strict policies. For open tickets, you may redeem the voucher on or before the expiration date without notifying Klook.

For open-date ticket, please note that the booking would mark as completed even if the voucher has not been redeemed. But no worries, you may still use your voucher within the validity period.

If Ngong Ping 360 services are suspended due to inclement weather, you can contact customer service to request a refund, though refunds are not guaranteed and are assessed case-by-case. Alternatively, you can change your visit date within the voucher's validity period. For updates on service suspensions, check the Ngong Ping 360 website or call the customer service hotline at +852-3666-0606.