HK Gold Coast x mamasmart - Eggcellent Easter Carnival

Terms and Conditions

• Only those with tickets can participate in the “Eggcellent Easter Carnival” (“Carnival”). Each parent-child ticket admits one child of eligible aged 3 - 10 and one accompanying adult only. Each ticket is HK$198. Additional adult single ticket is $80 (game pass not included). Quotas apply to the number of tickets available which are sold on a first-come-first-serve basis while stocks last.
• If, in the reasonable opinion of the organiser, a child does not meet the age requirement, the organiser reserves the right to refuse participation by the child and accompanying adult without any refund or compensation.
• No request for refund or change in session/event date will be accommodated.
• By purchasing or the ticket, the purchaser / registrant / participant agrees to observe and be bound by all terms and conditions of the purchase stated here.
• Participants should arrive at the Reception Area located at Gold Coast Lawn 10 minutes before the specified session and can redeem one set of game pass by presenting the valid parent-child ticket ePass or printed forms registered via Klook. On-site staff will scan the QR code as verification.
• Each QR code can only be used for a single entry of the designated session.
• Upon registration, parent-child ticket holder will receive two wristbands, one set of game pass for participating in the Egg Rolling Race, and one session at all game booths. Adult single ticket holder will receive one wristband (game pass is NOT included). If a wristband or a game pass is lost, damaged, no replacement shall be issued.
• Should a participant be unable to attend the event due to whatever reasons including the postponement of the event, the ticket fee and handling charge will not be refunded.
• As an outdoor event, the Carnival is subject to weather and site conditions on the event day. The participant agrees that the organiser has absolute power and discretion to decide on any suspension or cancellation of the games according to on-site weather and site conditions without any responsibility or liability to the participants. No request for refund or compensation of any form under such circumstances shall be entertained.
• In case of adverse weather conditions on the event day, the organiser shall have the sole discretion to make the following arrangements:

Case 1 : Heavy rain or adverse weather but no signal in force Case 2 : Amber Rainstorm Warning signal or above / Tropical Cyclone Warning Signal No. 3 or above in force

Case 1 at any time on the event day

• The Carnival will be open as scheduled if weather allows or be deferred without additional time based on the organiser’s assessment of the on-site situation. Announcement will be broadcast on-site. If the Carnival remain open, it is entirely at the discretion of the child(ren)’s parents or guardian whether or not to allow their child(ren) to participate in the game.
• In case of adverse weather on-site or dangerous conditions on-site, the organiser has the sole right to cancel the game(s) concerned despite no signal in force and no rescheduling will be take place.

Case 2 at or before 8am on the event day

• Session scheduled at 12:00nn will be cancelled .
• If the signal is expected during the event, all games will be stopped immediately and remain closed the whole session.

Case 2 at or before 10am on the event day

• Session scheduled at 2:00pm will be cancelled .
• If the signal is expected during the event, all games will be stopped immediately and remain closed the whole session.

Case 2 at or before 12nn on the event day

• Session scheduled at 4:00pm will be cancelled.
• If the signal is expected during the event, all games will be stopped immediately and remain closed the whole session.
• The organiser will post the latest event status on Gold Coast Piazza Facebook at 8am on the event day. If a cancellation announcement of a session is made, the event will NOT be resumed on the same day even if the signal is cancelled later.
• The adult participant is responsible for personal belongings and ascertaining his/her health condition as well as that of the child participant whom he/she accompanies with. Adults are reminded to bring umbrellas, raincoats, sunscreen, drinking water, etc. to accommodate weather conditions on the event day. The organiser shall not be responsible or liable for any personal injury or casualty, loss or damage to personal property experienced by any party including the participant when attending or participating in the event/games.
• No bikes or pets (except guide dogs) are allowed at the Gold Coast Lawn.
• All sold food and beverage items are non-exchangeable and non-refundable.
• Purchased food and beverage items should be collected at the designated location on the specified date and time. Any items not collected within the designated period will be considered invalid, and payments and handling charges will not be refunded.
• All photos on this page are for reference only.
• All food and beverage is provided by the third-party vendors. The organiser shall not be responsible for any food and beverage-related matters.
• The adult participant is responsible for evaluating the risk of injury to himself/herself and the child participant whom he/she accompanies when attending the games. The organiser shall not be responsible or liable for any personal injury or casualty, loss or damage to personal property, experienced by any party including the participant attending or participating in the event/games.
• The organiser reserves the right to refuse admission or request the departure of any participant who disregards the rules and regulations and/or causes nuisance or danger to other entrants.
• The organiser reserves the right to charge the participant for any damage or loss of equipment caused in the venue.
• The organiser may take photos and/or video during the event for record purposes and/or promotion of future events . Participants consent for their images to be captured in such photos and/or videos. Participants hereby permit the organiser to use, edit, modify, reproduce, publish and/or disseminate any such photos and videos, by any approved means or manner, for any purposes including the organiser’s internal records, marketing, publicity, promotional or any other purposes as the organiser considers appropriate, whether within or outside of Hong Kong, and for use on any platform that the organiser thinks appropriate, including but not limited to the organiser’s website, social media platforms (e.g. Facebook and Instagram) and/or other printed materials.
• As the organiser of the Carnival, Hong Kong Gold Coast and mamasmart reserve the right to make the final decisions regarding the sale of the ticket, arrangement, any prize awarded and the terms and conditions of the event.
• In case of any disputes on the terms and conditions and other matters, the Organiser reserves the right of interpretation and final decision on any issues in dispute. These terms and conditions may be changed at any time without notice.