TUI MAGIC LIFE Redsina Sharm El Sheikh

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Hello, The hotel was decent, but definitely not a 9/10 as suggested by the recent Google and Hotels.com ratings. If you want to swim in the sea, it’s quite difficult. You can walk hundreds of meters without the water going above knee level, and then suddenly it becomes very deep with waves. On top of that, it was extremely windy—we couldn’t even sit on the balcony facing the beach, despite the amazing view, which was actually the best part of our holiday. The food quality and variety were around 6/10 or 7/10 at best. The salad greens were not cleaned properly and often had dust and dirt on them. The alcoholic drink selection was very poor, and they were serving drinks in old blue acrylic cups at the pool and beach bars, which didn’t feel hygienic. There was only one beer brand available (an Egyptian brand, which was actually a decent lager), and they didn’t seem to have bartenders, so the cocktail menu was very limited and the quality was poor. The cleanliness of the beach, room, pool, and common areas was fine. There were some shops and markets on the property, but the sellers felt dishonest and overpriced. The security staff at the main gate asked for room numbers every time we entered or left the hotel, whether by car or on foot. Supposedly this was for record-keeping, but it felt uncomfortable and insecure to have hotel staff know exactly when we were or weren’t in the room. That should remain private. Overall, I would rate the hotel around 6/10 or 7/10 at most.

The resort provides excellent services including f&b, entertainment, activities, tours, cleaning, and many others. A couple of items, however, I would like to mgmt attention. At two different occasions, I noticed the head chef speaking in an abusive and demeaning manners to the staff. One time he called them “are you stupid” where to my surprise the staff kept silent. This is indicative of poor leadership. At another occasion, the head chef was speaking loudly to the staff. Hope action is taken to mitigate this observation. One other thing I want to bring to the attention of mgmt was the dancer’s behavior on Sunday night, 26 April. The dancer was more interested in collecting tips than entertaining. She had a baby put his hand on her breast which I thought was repugnant and is not befitting of a family environment. I want to commend the waiters, life guards, housekeepers, dining facility service staff. I would recommend this facility to those who are seeking relaxing time and fun.

The resort was beautiful and well kept with lovely landscaping and modern buildings. The food was delicious in the main restaurant, so much do that we didn’t bother eating anywhere else. There was plenty of variety and they made it a point to change things up every night so it stayed interesting and appealing. The pools and amenities were wonderful and the start was excellent. We had a blast and would definitely stay here again!

Very Modern clean and bream like hotel

Perfect

Our first visit to Sharm El Sheikh was unforgettable, and this resort exceeded all expectations! Our room in the Luxor building (top level) was spacious, spotless, and impeccably maintained. A special thanks to our housekeeper, Mohammed, whose attention to detail and creative towel origami made our stay extra special. The resort had everything—beautiful pools, a fun aqua park, and a stunning beach. A highlight was learning archery with Piero, whose energy and enthusiasm made it so much fun. Our daughter loved the kids’ club, thanks to Rym’s warmth and care. The entertainment team was outstanding, especially Victor, whose charisma and passion lit up every show. From start to finish, the staff’s warmth and hospitality made all the difference. With top-notch service, great facilities, and delicious food, this resort left a lasting impression. We can’t wait to return—highly recommended!

Great rooms, very friendly and helpful staff. Wifi was accessible throughout the whole hotel.

Great hotel great place to stay clean nice pools nice beach and had nice reception staff I have a perfect 5 on all categories except service , only downfall is every time I go to get a drink I line up in a six person line and Russian ladies walk straight up to the bar pass every one in the line and just order and get served no one says a thing . Happened to much but it seems it happens in all the hotels as I stayed in

Wonderful Hotel made so due to the friendly attentive staff and professional hard working animation team. Even during renovations the gardening team are keeping all areas neat and tidy. Would certainly recommend Magic World to anyone wishing to have a happy stressfree holiday.

The Hotel, staff, food and environment is excellent. A great place to relax and unwind. I stay here all the time and have never had a bad experience. The only one thing that could make the hotel even better would be to modernise which it currently is doing, Every room is spacious and clean, and all the facilities are superb.