Sleep Inn & Suites Austin Northeast

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Nice rooms with great breakfast

So let’s begin with the false advertising. They advertise a pool and a hot tub. The pool was closed for maintenance… June 6 nit opened yet. So we said OK how about the hot tub. They advertise a hot tub but what they mean is a couple of rooms you can rent have a jetted tub. We would have never reserved here without an operational pool and hot tub. So false advertising aside… the room was just OK. Bed was harder than I prefer, pillows looked like 4 little mints on the bed. The breakfast was terrible even by fake hotel egg standard. They were slimy… not runny, slimy. Limited options and biscuits were about the size of a silver dollar. Overall would never come back. Positives were hot water and cold AC so being totally transparent these were good. Everything else from the lies up front on was not anything I would return to.

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Clean rooms. The lady at the front desk was very helpful when we couldn't find my son's ear buds.

Nice Clean rooms, and friendly staff.

The continental breakfast and dining area was the only down sore from having a great experience at this location.

Pleasantly surprised with the quality of this hotel. I need to stay in this area of Austin often and this will be my go-to place.

Breakfast had a good variety of food such as eggs, bread, cereal, waffles and fruit. Sadly, the Juice machine was out. Rooms were clean and ready for our stay. During our stay we returned in the middle of the night to our room only to find out our cards were not working at 12:30/1 am. Front desk tried her best to help with other options but our clothes and son were in the room asleep. We were able to reach my son with a call from the desk. As for the pool, it was nice and spacious but had no sun hitting the pool area so it was cold and windy.

Breakfast, pool, quiet, AC worked great. No complaints at all

For breakfast was good air conditioning work properly friendly staff clean rooms good parking good location