Hallmark Inn and Suites

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I understand you get what you paid for, however the property was extremely dirty! Smelled disgusting and I know it was just for one night since we needed a place to stay quickly before it got more late at night but there’s no excuse for being the way it was.

This place did not look anything like the photo they have up. Our pillow cases had stains, floor had stains, my wife explaines it as a prostitution hotel environment.

This property is under construction and remodeling. No elevators working. Bathrooms not working. SuperTerrible

Dorty, broken door locks, door was alreadyopen. Looked like a drug den. Did not even unpack our luggage. We returned the key cards and left. Will not use .locks,

Property was decent

Absolutely terrible condition to stay

I can NOT believe yall are advertising this "hotel". It was a literal crack den. I didnt even stay. I let them keep my money so I could walk away unscathed. The room had the drawers ripped out of the dresser (and missing). The AC unit was broken down to wires. There were obvious addicts/homeless people surrounding the building/sitting outside the rooms. I only saw one woman...and she was an obvious homeless woman pushing a shopping cart around. The man at the front desk told me to go check the room to "make sure everything was there" (it OBVIOUSLY WASNT ALL THERE... the dang AC was destroyed). The men in the room next door to my room were openly redistributing furniture from different rooms as if they lived there and they were looking for the "best" stuff. I would not, as a single woman, stay there if it was the zombie apocalypse. I genuinely cried leaving the building out of fear of what COULD have happened. This is a place where people are trafficked. Im lucky all they got was my money.

Apartment condition was very poor, even the toilet got no tissues, and the management was the worst I have ever seen. Waited 30 min standing outside before someone came over and opened the gate at the working hours.

The hotels condition it’s self was terrible. The outside was full of homeless people, and crazies. When going upstairs their was needles on the edge. When at first we went to check in, we were lost because we couldn’t find the building that was in the pictures. And let me tell you, the building looks nothing like the pictures you see in the booking. Upon checking in, the front desk clerk was sitting down on a couch crossed legged, using his laptop, and he greets you by saying “yes”. We went back to ask for a refund he gave it to us, but was very nonchalant.

The front desk had no one there. When he did show up he was on drugs or drunk. It was the worst experience I've had renting a room never again. We went to our room it was dirty the sheets were not even washed. We ended up leaving soon thereafter.