Holiday Inn Gatineau - Ottawa by IHG

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Good breakfast. Good stay.

excellent

Clean rom, Nice breakfast

Bon rapport qualité prix. Lits confortables. La climatisation était tout de même bruyante. Les chambres sont très propres, les aires communes un peu moins.

Restaurant and staff were excellent, food was great. Check in was easy and swift. Draw backs- I reserved a suite and they informed me that the pull out couch was broke and uncomfortable. They did let me know this up front and they said they would sent up extra sheets and blankets to lay down to act as a mattress. When I pulled out the couch there were on only two springs attached to the frame, causing the frame to sag. I had to place a coffee table underneath the frame to support the couch(unacceptable). They made no efforts to fix it or provide an alternate room. Our door was not framed/lined very well and it stuck and would close properly. I had to either lift it up or slam it to close it Our A/C leaked water and ran over the floor. We has to use a towel to daily clean it up. The bathroom light would not turn on unless the light switch from the main sleeping area was switched on. Not a good experience with my room. I would rate it 4 out of 10. For the amount of money I paid for the 3 night stay, it was not worth the $. I would not recommend this hotel for a lengthy stay.

Good place to stay. Restaurants, casino, etc.

The front desk staff were all amazing from early check in to checkout.

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All was good, lots of secure parking, restaurant had good food. Close to all amenities.

Propre, employés serviables, chambres spacieuses, facilité de check in/out Beaucoup de bruit qui nous a gardé réveillée jusquà 3 AM. 2 dernières nuits (lundi et mardi) de notre séjour vraiment pas agréables. Claquements de portes jusqu’à 3:30 AM, groupes dans les corridors qui parlent fort, jeunes qui sont venu cogner à notre porte etc. La sécurité dit avoir fait des rondes mais rien vu. On nous a dit que c’était à cause des graduations. On a déjà séjourné dans cette périodes et jamais eu autant de bruit.