Microtel Inn by Wyndham Charlotte/University Place

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

BEWARE!!! We arrived around 9am and worked with reception for an early check-in. While standing at counter. Noticed many people roaming around lobby area inside and a few people loitering outside. There were people roaming the hallways arguing very loud using vulgar language. The woman were half dressed. If was clear that this was a community motel offering what appeared to be prostitution and or drug services. The breakfast section was laughable. We didn't stay. Never even opened the room door so I can't comment on the condition of the room itself. We got a refund and left. Only positive thing is the motel is close to a lot of shopping centers and restaurants. Luckily for us their were other hotels close by.

To the smell to the safety all was terrible terrible. If I can’t rate this place -minus something I would.

Very good

Room was nasty Comforter had large stains on it Holes burnt in it Smell of weed was everywhere

If illegal activities are what you're looking for, this is the hotel for you... we were solicited in the LOBBY in front of the front desk! So if you're looking for a happy ending, or a variety of illegal substances then go here! After being accounted we VERY quickly went up to the room, and after we turned the light on and saw bugs run we left! This is by far the worst hotel I've ever seen. We did not stay, they refused to give us a refund, but there was no chance we were staying. Sleeping in our car (NOT in that parking lot) was a safer and cleaner option. Please read the other reviews, especially the ones with pictures of the bugs and fire hazards in the rooms! I cant imagine why this hotel is still in business. Don't walk, RUN from this place.

The room we were assigned was in desperate need of renovation. The shower rod was almost disconnected from the wall, the bathroom faucet was not secured to the countertop, the toilet didn't flush correctly, the beds were broken/uncomfortable, half of the lights didn't work, and there were several spots in the floor that were sticky. However, the staff was very friendly and helpful.

This is not necessarily the fault of Jason, the individual at the front desk;however, I highly recommend avoiding staying here if at all possible. Our first room was on the first floor, and the window to the was broken and accessible to anyone from the exterior or outside. The bathroom sink bowl was broken so badly and caulked so poorly, that it leaked when basic water was run. W were moved to a second room, where the outlet covers were falling off the wall and the wires were overtly exposed. Finally, there were live bugs in the closet. It is unkempt, unsafe, and and neglected.

Some fruit and something not sweet. But nice fresh and available on time every day.

Hotel staff don’t pick up the phone which made it hard to contact them. It took a while for someone to check us in because the staff member didnt come out from the back. The rooms were the definition of musty, they need to replace the carpets, sheets, cushions, everything. There are places that weren’t cleaned well and I saw some old and decaying things (I don’t even know what). Workout equipment doesn’t work. We stayed up most of the night because people were yelling in the rooms next to us and the staff didn’t come to check on them when informed. The doors are very thin so it was hard to feel safe with people yelling in the other room. There were open/missing windows in the stairwell. The breakfast was two cereal options and tiny muffins sitting out. TV remote didn’t work at all, one of the keycards didn’t work either. I wouldn’t come back here even if I was paid for it. SLOP!

Lobby smelled. Clerk had trouble using computer to check people in ahead of me and required waiting a long time to register. Room smelled. No bath towels in the room and I had to go down to find someone to get me towels. Toilet loose on floor. Handle fell off of shower valve. Breakfast was only white bread, mini muffins, or cereal. Butter, pre-made waffles, and a jug of milk in a cooler. I will not stay here again.