SOHO Residences Champagne

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Clean easy to get to

Central location and fully equipped to stay for awhile. I appreciated having washer and dryer as well Good value for money

Clean environment

There’s no warm fuzzies here. Not even cream or sugar for your weak coffee

Very clean and spacious. I will return for sure.

The room was nice but not very clean.

Would be great to have 24/7 concierge. My room card stopped working after hours, and I had to call an out-of-town number to reach a contact person who then called a local security agent to open the door.

Great location, clean amenities

Clean room, easy to walk everywhere , very central

The room was dry, the floors were warped and had massive gaps in the boards, the bathroom door barely opened, the blinds were not thick enough to block out the street lights, there were mystery stains in the hallway and dogs could be heard barking around 7am. On top of all this they don't have a 24/7 concierge onsite, so if you get locked out of your room like I did, you need to call an emergency hotline number. They sent out a technician with a master key to fix the issue, only it couldn't be fixed by him because the battery built into the door lock was broken. Then they had to call in the manager, he was great, but it took another 30 minutes for him to get there. I was locked out of my room for over and hour and a half at 10:30pm. I mentioned the humidity issue to the manager, and he mentioned it was a known issue, thats been unresolved for years. The hotel did comp one night of my stay, but I still would never recommend staying there to a friend. It really detracted from the quality of my stay in Ottawa overall.