Hotel Elegance New Delhi Railway

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

lol Elegance? Don’t be fooled. The pictures tell a decent story, but our room was run down, the option for our 13 year old was a dusty matress. Sure, it was $60nzd per night, but the drilling from the building next door, the concrete dust, the smoke and the mess, I’d have paid a maximum of $30. Staff were making furniture in the lobby, clever for sure - I couldn’t make a sofa from scratch, but honestly, do that somewhere else! We bailed after three nights - give us credit for sticking it out, and we’re refunded for the last night. We spent the final night at Bloom hotel down the road.

stayed for 2 nights very clean and comfortable

No recommended Location is very bad Price highly No cleaning

hotel room was spacious and super clean,Soft bed is the bonus of our stay.staff was great and having helping attitude. Loved it.Thanks Elegance Team!!!

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Didn't like it. words are short to describe this horrible trip at this Hotel.

Very comfortable All facilities available Nice rooms In budget

I had a double room on the 2nd floor, at the front of the hotel. It had efficient air conditioning and a very good bathroom. The bed was comfortable and there was a secure lock on the door. Lighting reasonable although the area near the wardrobe was very dark. Fridge and electric kettle supplied. Breakfast was served in the room and arrived around 20 minutes after being ordered by phone. When I got back to the hotel after a long day sightseeing in Delhi, I was surprised and disappointed to find that not only had the room not been cleaned but the breakfast tray, dirty plates etc were still in the room. This happened for 3 days running, despite leaving the "please make up my room" sign on the door handle on 2 days.

They did a nice job with the photos because it looks nicer than it was. No hot water, electrical outlets didnt work. Bath towels were dirty. It's the kind of place that makes you itchy when you get into bed each night. 3star has a different meaning in India. On the positive side, staff was friendly and worked hard to make me comfortable despite not being able to do so. It was weird seeing the staff sleeping in the open throughout the night. Concierge was on the floor behind his desk and bell boys were sleeping in the stairwell. Not a problem but was unfamiliar to me. Wifi was good throughout.

big mistake for me to choose this hotel and I paid so much money ! Absolutely a waste! 1st they gave me non-cleaned room! then I had to claim for new room at 1 am in the night. No water, No towels in the room. In the morning BF took more than 20-30 min after ordered. Really hopeless. Avoid choosing it.