Hôtel d'Alsace

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Our room was never cleaned, we had to go ask for towels, toilet paper almost daily. When we complained about the room temperature, their answer was “ Open the window “. We literally we sweating at night The area is great with access to everything , only thing is hotel staff need better manners in dealing with and responding to customers

Great hotel for the price! Clean and close to both train stations.

The location wasnt the nicest area which is no fault of the property. The actual hotel was very nice and the staff was very helpful! My only complaint was the musty smell from the pillows but the room itself was great.

Friendly and welcoming staff and a great location for travellers. Not great if you have mobility issues, the sixth floor is only accessible by stairs and the lift (when it works) is very small. If you're in Paris for a couple of nights and want to be close to Gares du Nord or de l'Est, it's absolutely fine.

Room was clean and tidy although the shower set up left a lot to be desired. No matter what you did the entire floor beyond the shower area would be soaked. If you have a lot of luggage and aren't travelling alone you will need to make multiple trips in the lift. I have never been in one so small before in my life...it was maybe 2ftx3ft, so you can get 1 large case and 1 person in it at a time. Location was convenient to the stations and a metro stop is less than 50m away. Breakfast was basic but tasty.

quite accessible. small rooms, funny smells in the room

It's very much a no frills hotel. The lift, although it says a maximum of 3 people, is really for 1 and suitcase or maybe 2 as it's not much bigger than a dumbwaiter and it didn't help as I was on the fifth floor. 😂 Anyhow, the room was reasonably clean, bed was okay (mattress was probably close to the end of its life). Temp control handle was missing from the shower so it was a bit fiddly to adjust. Staff were all okay. Breakfast was simple...pastries, bread, jams, etc. It is just 50m from the Metro and there are some fast restaurants nearby too, along with quite a few restaurants and brasseries.

Great location near the metro and train station.

Fiendly staff. Clean space. Great location.

Hotel run by the kindest staff ever! Location is amazing to explore Paris. Perfect for my party (including 2 toddlers)