Hôtel Jardin de Cluny

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We had a wonderful stay at this hotel. It is in close walking distance to the train and multiple metro stops (3-9 min), the Seine and Notre-Dame Cathedral which made it a great location. The entrance of the hotel is on a peaceful street that is only open to pedestrians and the hotel is elegantly designed. Located on the first floor, we loved our room (which had a nice window to the central courtyard that brought in lovely light). Despite being located next to the lobby and elevator, the room was fairly quiet and private. The hotel also offers great amenities. There's an incredible breakfast area two levels down that is lined with stone bricks and had extensive food options. One level up from the breakfast area was a large, comfortable, well-decorated, quiet sitting area with a honor bar. And, the air conditioning was phenomenal. We happened to be visiting during a heat wave and the hotel was very refreshing and perfectly cool. Finally, the 24/7 staff is friendly, knowledgeable and spoke great English. There's not a single thing I can criticize about our stay. If you are looking to stay toward the center of the city, then I highly recommend this hotel.

Nice amenities. Wonderful staff. 10 minute walk to Notre Dame. Quiet area.

The hotel was incredibly accommodating. We arrived in the morning before our check-in time. They offered in the basement a lounge, restroom area for guest to use, as well as luggage service. As we head down to the lounge, the staff ran after us and informed us that our room is ready because they gave us an upgrade to a king size bed room! The hotel is beautifully decorated and conveniently located in St. Germaine near Notre Dame, but on a very quiet street. The breakfast buffet is also amazing with great spread, hot and cold, pastry, etc. We will definitely stay there again!

We did not eat breakfast at the hotel but understand it was very good. The front desk staff were wonderful, thorough, efficient and knowledgeable. On occasion, the maid staff missed replacing coffee and towels. The location is fabulous and I would not hesitate to stay again.

Really great breakfast with lots of options. Room was cute, clean and bed very comfortable. Staff very friendly with multiple languages spoken.

The room was clean with excellent air-conditioning. It had all the conveniences we needed. I didn't like being on the ground floor, would've prefered a higher floor. Staff were friendly and professional. It's not a 4 star hotel in my opinion. We stayed in a 3 star earlier during this trip to France in the 6th arr which we enjoyed more.

The room was very sweetly decorated. The staff, always accommodating, went out of their way to make our visit wonderful. It all made for a great 10-day vacation in Paris!

Beautiful property, well located, clean rooms with extremely courteous staff. Highly recommend this hotel

This was our 2nd stay at this hotel. It's a lovely spot and conveniently located to the Metro, restaurants, shopping, etc. The staff is incredibly helpful, and will gladly make dinner reservations or book a taxi. We thoroughly enjoyed our trip to Paris and can't wait to return!

Do yourself a favor and skip this property. I arrived at the hotel and received bare help from the one staff person there at the time. I asked to extend my stay one more night and received confirmation that this was ok and all processed. Then on the morning before my original stay was set to end and after a lovely wedding ceremony I was in town for I awoke to slamming on my door from hotel staff. They said the hotel was fully booked and I had missed my check out time even after I protested and frantically tried to provide evidence that they had promised to extend my stay. As I tried to explain the situation I was met with unhelpful excuses (the staff person from my original check in was unavailable) which escalated to threats and culminated in the hotel manager trying to call the police while we frantically packed our bags. Aside from that the hotel facilities are non-existent. I’ve never left a review before but the despair and humiliation of my experience here motivated me to reach out. Run for your life before booking here