Hotel X Toronto, a Destination by Hyatt Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Front desk staff will greet guests on arrival at the property This property offers airport pickup car service from Billy Bishop Toronto City Airport (CYTZ) only. Guests must contact the property to arrange airport pickup at least 72 hours prior to arrival. This property offers airport shuttle pickup service from Billy Bishop Toronto City Airport only.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

All spa reservations require a 50% deposit at the time of booking. This deposit will be applied to the final bill following your service. The remaining balance is payable at check-out via debit or credit card (chip and PIN card required).

The pool is open from 7 AM-11 PM daily (adults only from 9-11 PM). During the summer months (June-September) reservations for the rooftop pool are required for all registered guests. Reservations are available in 2 hour increments and can be made upon check-in.