Conrad Jabal Omar Makkah

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Overall, we had a very good stay at Conrad Jabal Omar Makkah, with some real highlights. The biggest advantage is the location. The hotel takes you straight to Gate 79 of Masjid al-Haram, making it ideal for anyone performing Umrah. After long prayers, the short walk back is a huge benefit. The breakfast was outstanding - easily one of the best hotel breakfasts we've had, with an excellent variety and quality. Having Al Romansiah in the same building is very convenient, and there's also a food court next door with plenty of options, although it can get very busy. Our room was spacious and comfortable. A special thank you to the housekeeping gentleman from Bangladesh who looked after our room on Floor 1 every day. Unfortunately, I didn't catch his name, but he did an excellent job and kept the room spotless throughout our stay. The only disappointment was the reception staff. We booked a partial Haram view room based on the Hotels.com photos. While we did receive a partial view, the room was much darker than expected with only one corner window and looked very different from the bright room shown online. We understand the exact room can't be guaranteed in such a large hotel, but we asked to change rooms and were promised one on our second day. Unfortunately, nothing came of it, and there was no follow-up. Despite this, I'd still recommend the hotel for its excellent location, superb breakfast, spacious rooms, and outstanding housekeeping.

It is very close to Haram. It is just a few steps away, directly behind Dar Attawheed 👌

Other then room service which we had to request multiple times for something as simple as a bowl which took multiple calls and delays ... Always, everything else seems to be fine. Room is spacious and linens are great. Huge bathroom with rain showers was perfect! Lifts were fast and waiting was never too long to get to the room.

Love it

Very nice, spacious rooms. Easy access to kaaba

Great breakfast, excellent hospitality, and amazing distance from gate 79 into Masjid Al Haram. 10/10 would stay here again!

All good

Yes

Good location. Spacious rooms

Great housekeeping! So clean