Facilities & services
ParkingParking (additional charge)Designated smoking areaGardenVending machineFront desk (limited service hours)Fast check-inFast check-outWhere to?
Check-in/out dates
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Guests and rooms
2 adults, 1 room
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Steen's Hotel 
Holzdamm 43(20099)See mapNT$ 3,290per night
This is the cheapest price in 30 days, based on the rates on 11 Nov
Top reasons for booking
With a stay at Steen's Hotel, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Hamburg Messe and Congress. This hotel is 1.7 mi (2.7 km) from Miniatur Wunderland and 1.9 mi (3 km) from Reeperbahn.
Popular facilities
Free WiFi
Luggage storage
Exploring the area
North Central U-Bahn, 300m, About 5 mins from hotel by foot
Hamburg (ZMB-Hamburg Central Train Station), 300m, About 5 mins from hotel by foot
Hamburg Airport, 8.4km, About 16 mins from hotel by car9
Standard Quadruple Room
Multiple beds
20.0 m²
10
Standard Single Room
1 single bed
11.0 m²
11
Standard Triple Room, 1 Double Bed with Sofa bed
2 beds
16.0 m²
6
Standard Twin Room
2 beds
14 m²
3
Economy Triple Room Shared bathroom
2 beds
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Reviews
Read all reviews
3.6/5.0
Good
466 reviewsLocation
4.4
Services offered
3.6
Cleanliness
3.3
Atmosphere & facilities
2.9
All
4.5+
3.0+
Reviewed: 23 Jul 2026
1.0/5.0
Below average Hotel reception was locked the entire time, no one is physically there. When you arrive, you will have to call a number posted on the door to open a lock box to retrieve your hotel key. There are 4-5 number options and it took 20 minutes to try each one and find someone who will pick up.
In the room, there was a hole in one of the mattresses and the wire mesh from inside the mattress dug into my back while I slept. The toilet leaked and caused flooding in the bathroom while the shower was on. The shower curtain was stained and very dirty. The room had a musty smell.
Reviewed: 12 Jul 2026
1.0/5.0
Below averageSolo stay
Apart from being close to the train station, this hotel is not much better than finding a park bench. The room is tiny, the bathroom is even smaller without lights (not installed) in the shower, the bed is uncomfortable, I was on the third floor with no elevator, the reception was not open and I had to call a number (the third number listed)… awful experience
Reviewed: 19 Jun 2026
3.0/5.0
GoodSolo stay
The location is great for the Hbf, but this is an aparthotel masquerading as a real hotel. There is no reception, check-in involves trying 4 phone numbers stuck on the front door repeatedly until someone answers and gives you the code to your room's lockbox. In my case that took about 10 calls and 20 minutes of frustration building. I had no bedlamp, so reading by the bright overhead was challenging. The bathroom was small but serviceable, the shower had decent pressure and temperature.
Reviewed: 13 Jun 2026
3.0/5.0
GoodStayed with family · For friends and family
The room we got was in the basement, all the way downstairs, and the bathroom was shared and located outside the room. This was not mentioned in the listing, and it also didn’t say that the room was in the basement.
For one night, it was okay, but I wouldn’t recommend it for a longer stay. The room had a very strong insecticide smell, which was quite unpleasant and felt somewhat toxic. We didn’t see any bugs, but the smell was noticeable throughout our stay.
The check-in process was fine, but make sure to call ahead, as that’s required to complete the check-in.
The room was also very cold.
Overall, acceptable for a short one-night stay, but not ideal for anything longer.
Reviewed: 11 Jun 2026
1.0/5.0
Below averageStayed with kids
Stay away from this hotel. Nobody around to book you in. Location is awful and unsafe
Reviewed: 24 Apr 2026
1.0/5.0
Below averageStayed with friends
this place is not a hotel. the room didn’t have a bathroom there was one toilet in the basement. the reception is never on duty besides 1hr per day. once we got them to show up and let us in they left right away. many guests showed up later in the day and we were the only people at the entire establishment and had to tell them reception had already left for the day. this was at 2pm. they left us the keys to the entire place and just went home after they told us we had to come for check in at 2:15pm or they would not be there.
Reviewed: 7 Apr 2026
3.0/5.0
Good Great location to central station and attractions.
No tea or coffee facilities in room
Room not cleaned for duration of stay.
Hotel completely unmanned. No staff present once during stay.
Reviewed: 24 Feb 2026
4.0/5.0
GreatStayed with friends
A very convenient small clean guesthouse right in the center, very close to the train station. Despite this, it is on a quiet and safe street, with all the infrastructure nearby, from cafes to a large supermarket.
Reviewed: 13 Nov 2025
3.0/5.0
GoodSolo stay
There is no one working at this hotel, there was no one when i arrived and no one when i left in the morning. When you arrive you need to call a local phone number, the issue is when you have an e-sim (data only) you can't make local calls, i had to chat online with hotels.com and have them contact the hotel as i waited in my car. Never understood the parking instructions so i left it in the street.
Reviewed: 11 Oct 2025
4.0/5.0
GreatStayed with partner
Comfortable and spacious room really close to the station, nearny St Georg where there are loads of lovely restaurants and cafes. 15 min walk from the Rathaus so loads to see on the doorstep. The hotel was clean but we didn't see any staff whilst we were there, so had the same issue as others with check in, but fortunately we didn't have to wait too long for an answer on the phone when we called to check in at the door. We'd have preferred to see someone at reception simply because we had a broken light bulb that never got fixed, though we did send a few emails. Overall, good value for money but do be prepared for a little momentary anxiousness on arrival when no one answers the doorbell
Overview
Exploring the area
Transport
North Central U-Bahn
Hamburg (ZMB-Hamburg Central Train Station)
Hamburg Airport
Attractions
Ohnsorg Theater
Hamburger Kunsthalle
Schauspielhaus
Levantehaus
Museum of Arts and Crafts Hamburg
Thalia-Theater
Inner Alster Lake
Europa Passage
ParkingParking (additional charge)Designated smoking areaGardenVending machineFront desk (limited service hours)Fast check-inFast check-out