Hilton St. Petersburg Carillon Park

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great hotel with great location if you want to go to a baseball game, to Tampa or the beach. Friendly staff

We booked this to start our Anniversary trip, but were sadly disappointed. At the front desk, I was asked if I wanted the balcony to overlook the parking lot and I was very shocked that she was asking since it was our anniversary and I booked a balcony room. We were told we were “upgraded” but our room was tiny-balcony was beautiful though. The first night, we had a screaming baby next door. We let the front desk know. The following night, we had someone yanked at the door in between our room at 2am. I reported it via text. Just an apology. The toilet didn’t flush properly and the sink didn’t drain. I tried calling the front desk and was told I would get called back in 10 minutes. No call. All day. The next morning I wanted to know if we could have late checkout and addressed the other issues. I was told the managers were in a meeting to call back. Finally today I get a call from a manager and explained. The day we checked out. That doesn’t make your trip when you aren’t there anymore. She credited us some money. They are also going through major renovations which they desperately need.

Nice hotel

As usual Dominque provided the best customer service experience that’s possible . He’s efficient , made check In process flawless . Always accommodating when it comes to room preference and never disappoints . Property is consistently clean and attractive . One of my favorite properties to stay at .

Clean room. Friendly staff and amazing coffee. We enjoyed our stay!

The property was clean, very beautiful, and I was able to get a great night's rest because the room was comfy and quiet.

We had a wonderful stay! The hotel was exceptionally clean, comfortable, and well maintained. The staff was welcoming, friendly, and always willing to help with anything we needed. Our room was spacious, quiet, and had everything we needed for a relaxing visit. The location was convenient, and the overall atmosphere made us feel right at home. We truly enjoyed our stay and would definitely recommend this hotel to anyone looking for a great experience. We look forward to staying here again!

Convenient. Spacious rooms. Quick elevators. Outdated, some visible ceiling leaks through halls. Shower head and tub floor dirty. Linens as expected for rated hotel.

Hôtel was great... especially fantastic restaurant! Sadly the pool was closed for maintenance the day we planned to use it.

It was everything you expect from a Hilton.