Best Western Grant Park Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

It just wasn’t very clean. The staff was helpful.

Room was clean, comfortable beds. The rooms need some updating and repair but you can't beat the location and price.

If you just need a place to shower and sleep without any of the frills of a nice hotel, it does the job. My teenage kids and I came into town for an event and stayed 2 nights. Most Hotels were booked and prices were high because of a special Pokemon event going on. There were plenty of good restaurants within walking distance. Beautiful Grant park is literally across the street. Short walk to the museum campus where you find Alder Planetarium, Shed Aquarium and the Field Museum. There’s also a Metra stop there. We noticed a cracked tile in the shower, where the curtain rod attached to the wall, so the curved rod hung down rather than curving out for more space. The bathroom is small. The beds and pillows aren’t very comfortable but are covered and free of bugs. The area around the in wall air conditioner is nasty looking and the bed is up against there so try not to look at it. Otherwise the room was clean. The entire building, once you are past the lobby, smells like stale cigarettes or an old bowling alley. We were pleasantly surprised to find a mini fridge in our room. Yay! There is one small microwave in the lobby for guests to share rather than one per room. So odd. To recap, this Best Western does the job if you need a cheaper room for a night or two.

Clean room, comfy bed.

Needs some updating, specifically needs more outlets in the room, but overall nice place. Great location to what we were in the city for.

The staff were rude, and it was the worst hotel I've ever stayed.

The rooms were dingy and very basic. The staff was mostly friendly. The elevators had daily issues and one of the three was shut down. Ice makers were all broken. Staff informed me with a shrug that there was nothing that could be done. Later I was informed that “ice could have been arranged” by reception. On a positive note, valet was prompt and the bakery next door was delicious.

This was a last minute add on to a business event in the city. The reviews made us think it would be nicer than any best western but no. The property is in poor outdated condition and while the room looked better than expected, I have never woken up so sore. The pillows offered zero support and the pain kept me up all night. Though I will say the room was clean. If you just need a bed, do it. The staff was fabulous!

The beds were clean and comfortable. The furniture, bathroom could use updating. The staff was very nice and prompt with requests which makes all the difference. Great location next to the park. Close to a Yolk restaurant and Trader Joe's.

Clean, working air conditioner, and great staff. Very good location as well.